Great beds, good showers, very well situated, good choice at buffet breakfast: there's only one thing wrong with this hotel and that's the atrocious coffee provided at breakfast! It was truly diabolical. Surely a hotel in central Palermo can provide a good cup of coffee in the morning.... The coffee lost the Politeama a star from me....

You don’t feel the luxury of a 4 start hotel but the price wasn’t at this level either. Room was large, with a small balcony, clean and nicely furnished, bathroom used but all working (and clean) though a bit smelly. Breakfast good (not only sweet pastries, also light cheese and cold meat). Coffee not great but I asked for espresso... More

The hotel is fine and ideally located , on Politeama Square next to Palermo's main streets and shopping areas. The rooms are spacious and well maintained. Disadvantages are - WiFi is not free, Breakfast restaurants are too small and crowded Elevators are extremely small and sometimes out of order Service is friendly and altogether the hotel is recommended especially if... More

Excellent location in Palermo, in the upmarket part of town. Airport shuttle and City sightseeing bus stops in very close proximity. I found several good restaurants in the vicinity. The staff were excellent and helpful. Initially there was a problem with WiFi internet access in my room, which they attended to and had fixed. Breakfast buffet was varied and plentiful... More

Internet and TV not working in a four star hotel in the 21st century. I have found this very surprising!! Other than that, a good hotel, located in a very good and safe area with bus stops just outside the hotel. Clean room, nice breakfast, although there is a problem with space when a lot of people. Tables are not... More

Just returned from 5 nights at the Politeama. Hotel is in an ideal location if it is your first trip to Palermo. Coach to and from the airport stops just outside the hotel and Tourist bus for city tour is available just across the Piazza. Hotel staff were very courteous and friendly. Our room was quite large, overlooked the Piazza... More

We found this reasonably priced hotel ideal for our first night in Sicily. It is one block from a bus stop for the airport bus coming into town, and easy walking distance to several car rental locations, if you happen to be picking up your car in the city, as we were. The sights of the inner city were within... More

This hotel was the last on our tour of Sicily and we were so excited to see the four stars on the door! The average rating I have given is because there is no option to select Good! At last we had reception staff who were interested in us and happy to answer our queries. They were attentive and my... More

Stayed here for 1 night before returning home from Palermo Airport. The hotel is perfectly situated in the centre of Palermo ; close to taxi ranks; the airport bus stops directly outside every half hour . Hotel personnel were extremely pleasant and helpful, from reception to portering and room servicing - needed 2 extra pillows and they were delivered within... More