Dear Guest, Thank you very much for sharing your opinion on your recent stay at Hotel Plaza Opéra with this review. We are very happy that you enjoyed your stay with us, including the Suite you were upgraded to, the hotel location, the friendly and knowledgeable attitude of our front desk staff. On the other hand, we are rather sorry... More

Dear Guest, thank you for your review. We are very happy that you enjoyed the hotel, our staff and everything about your hotel stay - and very sorry to read your impression about Palermo, which was so bad that you gave one point to the hotel location, even if located in the downtown luxury area! The city did indeed go... More

Dear Guest, As it often happens in life, there is another side to every story, including the facts related in your unfunded and libelous review. On the first morning of your stay, your wife allegedly struck her head on the window, which does not in fact open as close as you describe to the bed head, and that has a... More

Dear Guest, thank you for taking the time to write a review about your recent stay at Hotel Plaza Opéra. We are very happy that you loved the hotel location, the tasty breakfast and above all the helpfulness of our staff - as to your expectations as to the room, we would be very happy if you could contact us... More

Dear Guest, thank you so much for taking the time to write a review about your recent stay at Hotel Plaza Opéra, we really appreciate you recommending our property! We are very glad that you enjoyed your room, its cleanliness and comfort, that you appreciated both the breakfast products and service, and that you found our Front Desk staff friendly... More

Dear Guest, thank you very much for sharing your review on your recent stay at Hotel Plaza Opéra! We are extremely grateful for your remarks, they will help us focus on our strenghts, like the wonderful location, the friendly and knowledgeable staff, the delicious breakfast and our elegant and comfortable rooms, and address any necessary action for improvement. We already... More

Dear Guest, thank you very much for your review. We have been very happy to learn that you enjoyed your recent stay at Hotel Plaza Opéra, including the politeness of our staff, the cleanliness of the property, the choice and quality at breakfast, and the hotel location, in the middle of the shopping and dining district and a pleasant walk... More

Dear guest, thank you very much for sharing your opinion on your recent stay experience here at Hotel Plaza Opéra with the other members of the Tripadvisor travel community! We are very glad you enjoyed your overall stay experience, including the hotel central location, the breakfast based upon fresh products and your room. We suggest you might try one of... More

Dear Guest, thank you for taking the time to share your experience here at Hotel Plaza Opéra with the other members of the Tripadvisor travellers community. It was lovely to read your fresh and positive notes and impressions about your recent stay with us, and learn that you enjoyed the location, services and features of the hotel. Thank you also... More