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The Westin Excelsior Florence

5.0 of 5
Piazza Ognissanti 3, 50123 Florence, Italy
Hotel amenities
The Westin Excelsior Florence
Ranked #32 of 471 hotels in Florence
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619 reviews from our community

Traveller rating
    414
    149
    35
    11
    10
See reviews for
Families
106
 
Couples
263
 
Solo
22
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chichester, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed 4 nights to celebrate a special anniversary and treated ourselves to a room with river view. It was spectacular. The room was quiet and the bed was so comfortable we slept a straight ten hours on the second night! Great location, a short walk to the main area so we were able to pop back and have a... More

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Park City, Utah
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

I only had one night at the Westin Excelsior, I wish I could have had more. I fell in love with this hotel. I am just a lowly SPG Gold, a solo woman staying on points. Yet, I was treated with a professionalism that is lacking at many high-end hotels these days. Since I had a early evening train the... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 via mobile

The Westin in Florence is located right next to the Arno river. It is a beautiful hotel. It is easy to walk from the hotel to any of the major sites and the concierge is open 24 hours! Jacobo at the concierge desk was very helpful and arranged a private car to take us through Tuscany. The restaurant on the... More

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New York, New York, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

Beautiful hotel, comfortable room, convenient location, delicious food, accommodating service -- who could ask for anything more? We loved staying at this elegant hotel. Our room and all the common areas of the hotel were decorated tastefully. Our room was well sized and well appointed for a standard room and included a large, comfortable bed, a desk, desk chair, and... More

Was this review helpful? Yes 1
Irvine, California
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

We stayed one night here before heading to Chianti, but wished we stayed more. We didn't have a view, but the room had high ceilings and nice drapes and automatic window coverings on a switch to make the room dark. The room was really big for Europe. We loved the layout. My only two complaints are the shower didn't get... More

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Berkeley, CA
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 16 cities Reviews in 16 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 May 2013

We stayed at the Westin Excelsior Florence at the end of March, over Easter Weekend. A very busy time to be in Florence, this hotel seemed to take it all in stride. This is a beautiful, unique property. Originally a monastery, it became a hotel a century ago. Everything about the hotel speaks of authentic, charming, Italian Palazzo elegance. Rooms:... More

Was this review helpful? Yes 1
Melaka
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 May 2013

We spent 3 nights in this beautiful elegant and romantic hotel. We had a beautiful room with a large balcony and a welcome fruit basket and wine. The breakfast served has quality food and very ample. The staff are friendly and professional. Westin Excelsior kept to its impeccable standards. The location of this hotel is fantastic - it is within... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 May 2013 via mobile

We stayed 4 nights and it was wonderful. Walking distance to the train station and the center of Firenze. Greatest breakfast in town. Wonderful balcony to watch "Notte Bianche" performances in the piazza below.

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Douglas, Isle of Man
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 May 2013

We spent three nights here in a deluxe river view room. We had a beautiful room on the fourth floor with two full length windows and small balconies to step out onto and enjoy the river views. The whole hotel had real charm from the room décor to the public spaces and even the housekeeping service which was faultless. As... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2013 via mobile

We spent our honeymoon 30 years ago Here lived it then and love it now!! Service concierge went out if his way Everything great food good their Workout room was small but clean!! Would stay there again in a heartbeat

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Massimo B, Front Office Manager at The Westin Excelsior Florence, responded to this review
13 May 2013

Dear Grantzone, we are happy to know that the second honeymoon was memorable as the first one! This is a great reward for us and we sincerely thank you for sharing it! We look forward for another romantic visit in Florence; at any stage you might come back, please feel free to contact me so I can dedicate a special... More

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Hotel Summarization (Beta)

What travellers say

  • Arno river(17)
  • Ponte vecchio(12)
  • Train station(10)
  • Very nice(8)
  • Old world(6)
  • Room service(5)
  • Front desk staff(4)
  • Heavenly beds(4)
  • Grand Hotel(4)
  • Great location(4)

Additional Information about The Westin Excelsior Florence

Address: Piazza Ognissanti 3, 50123 Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotels in Florence
#18 Luxury Hotels in Florence
#26 Romantic Hotels in Florence
#28 Business Hotels in Florence
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
The Westin Excelsior Florence Hotel Florence
The Westin Excelsior Florence Hotel
Westin Florence
Florence Westin
Westin Excelsior Florence

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The Westin Excelsior Florence
Enter dates & see best prices* (from our partners)
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