I only had one night at the Westin Excelsior, I wish I could have had more. I fell in love with this hotel. I am just a lowly SPG Gold, a solo woman staying on points. Yet, I was treated with a professionalism that is lacking at many high-end hotels these days. Since I had a early evening train the... More

The Westin in Florence is located right next to the Arno river. It is a beautiful hotel. It is easy to walk from the hotel to any of the major sites and the concierge is open 24 hours! Jacobo at the concierge desk was very helpful and arranged a private car to take us through Tuscany. The restaurant on the... More

Beautiful hotel, comfortable room, convenient location, delicious food, accommodating service -- who could ask for anything more? We loved staying at this elegant hotel. Our room and all the common areas of the hotel were decorated tastefully. Our room was well sized and well appointed for a standard room and included a large, comfortable bed, a desk, desk chair, and... More

We stayed one night here before heading to Chianti, but wished we stayed more. We didn't have a view, but the room had high ceilings and nice drapes and automatic window coverings on a switch to make the room dark. The room was really big for Europe. We loved the layout. My only two complaints are the shower didn't get... More

We stayed at the Westin Excelsior Florence at the end of March, over Easter Weekend. A very busy time to be in Florence, this hotel seemed to take it all in stride. This is a beautiful, unique property. Originally a monastery, it became a hotel a century ago. Everything about the hotel speaks of authentic, charming, Italian Palazzo elegance. Rooms:... More

We spent 3 nights in this beautiful elegant and romantic hotel. We had a beautiful room with a large balcony and a welcome fruit basket and wine. The breakfast served has quality food and very ample. The staff are friendly and professional. Westin Excelsior kept to its impeccable standards. The location of this hotel is fantastic - it is within... More

We stayed 4 nights and it was wonderful. Walking distance to the train station and the center of Firenze. Greatest breakfast in town. Wonderful balcony to watch "Notte Bianche" performances in the piazza below.

We spent three nights here in a deluxe river view room. We had a beautiful room on the fourth floor with two full length windows and small balconies to step out onto and enjoy the river views. The whole hotel had real charm from the room décor to the public spaces and even the housekeeping service which was faultless. As... More

We spent our honeymoon 30 years ago Here lived it then and love it now!! Service concierge went out if his way Everything great food good their Workout room was small but clean!! Would stay there again in a heartbeat