Stayed there with my husband for three nights. + excellent location, free water in mini-bar - room was VERY small; they had quite some problems with water - pressure in tap, several times water turned brown; cleanness of bathroom was not the best I have expected much more from Merucre hotel, since I already stayed in Mercure in Munich and... more

Agree with all the positive comments about this hotel. Managed to get a 3 for 2 nights deal off Accor, which brought the rate down to EUR110 per night. The fact that the rate included breakfast for two made it even better. The only complaints is that the room (which was non-smoking) reeks of smoke coming from the air-conditioner. Not... more

We were relieved to have such a nice place - and not too terribly pricey for a Sofitel - and close to the train station- literally a few blocks - and very nice rooms, service and great beds - the restaurant had a nice breakfast - we got it included with our room - which was a good deal. Only... more

What more can you ask for than a great location, clean rooms and staff that goes above and beyond. I was in Florence for a wedding and this hotel was better than where the bride and groom stayed or the family. When I travel, location is key. This hotel was worth every penny! You are just minutes from the Duomo,... more

I had stayed here a few years ago, seems like rooms were much nicer now. You can't beat the location just blocks from the Duomo. AC worked great, even with temps in the 90's. Room was large for Italy and everything was very nice. I was surprised how quiet it was for being downtown, but my room faced the fire... more

Unfortunately, like many hotels in Florence cars must be in the garage, for 35EUR a night you car will be picked up and valet for whenever you need it. As our car was rented I didn't want anyone else to drive it, so I chose to walk everyday to a car park nearby. I thought this was a little hassle,... more

I have stayed at Sofitels in Montreal , New York and Paris and this was not the service I expected from a Sofitel. Location is good but our room was small,dark and very shabby with worn carpets and dirty mats ( hiding the stained carpet ). Our room was at the front of the hotel on a busy road and... more

The location close to the Duomo, Baptistero, David and San Marco and a few blocks away from Palazzo Medici and San Lorenzo is perfect. The staff went out of their way to guide us to museums and restaurants. The room, the larger size, had a one step up to the bed and bathroom area and a seating area upon entry.... more

I loved the location of this hotel. It is right at the middle of all the action. All the great shops and museums are within walking distance. The room was spacious. The bathroom was modern and large. Very clean . Staff was courteous and accomodating. Lots of restaurants close by. more