This hotel was recommended by family that had stayed 12 months prior. The location is amazing, close to the Duomo and walking distance from the station. We chose to stay in a junior suite as the prices are reasonable and were delighted with the size of the room and the 2 bathrooms. What a treat! i would definitely stay there...
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Dear Client,
First of all thank you very much for your review.
We would like also to thank your family that recommended you to stay at the Hotel De La Ville.
We know that word of mouth is one of the best marketing campaign a Hotel can have and for this reason we try to feel each Clients being at...
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We stayed in late December. This hotel is centrally located just inside the no-car zone. Staff was not as friendly as our hotel in Rome but very knowledgeable and directed us to great restaurants and shops. Best selection for breakfast we had in italy including American eggs (kind of runny but I give them credit for making the effort) and...
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Dear Client,
I would like to give my personal thank you for staying at Hotel De La Ville during your recent stay in Florence.
We are really glad to know that you enjoyed your stay with us and that you found our staff as really knowledgeable.
Regarding the heating we inform you that we are going to change the system...
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The front desk staff are extremely helpful, knowledgeable and personable. Myself and 2 girlfirends stayed at this hotel in October. During our stay we had arranged a wake up call as we were taking a tour of the Cinque Terre. Unfortunately, the wake up call didn't come and we woke up with no time to get to our designated meeting...
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Dear Client,
Thank you very much for your review about your stay in October at our Hotel.
We are realle glad to know that you find all our staff extremely helpful with you ad your friends.
Regarding the problem you had wth the wake up call, I apologize again for this and weare all happy to know that what it...
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Typically we spend little time in a hotel room, besides sleeping and breakfast. Italian hotel breakfasts are impossible to resist, and theirs did not disappoint. After each of 4 days roaming the streets, shops and museums of Florence we looked forward to settling into our apartment sized room. Great bed and pillows and linens. Excellent spacious bathrooms - we had...
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Dear Kevin M,
Thanks thansk and thanks again for your wonderful review on Tripadvisor about your recent stay at our Hotel.
It’s a great pleasure to know about your complete satisfaction about the location, the service and the atmoshere you found at the Hotel De La Ville and in Florence and that you had plenty and friendly assistance from all...
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Breakfast was an inviting feast at this hotel - a generous offering of food and beverages presented made for a wonderful start to each day. And that generosity reflected the quality of service overall. In a wide boulevard offering high end (window) shopping, this is a great base to explore Florence. It's within easy walking distance from the railway station,...
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Dear Alexander6011,
Really thank you very much for your absolutely great review about our Hotel to all the travellers worldwide.
For me and all the staff of the Hotel it’s a great pleasure reading that we were able to make your stay at our Hotel as pleasant and memorable as you supposed to be.
On behalf of the whole staff,...
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We were completely satisfied with our stay here in late September 2011. We stayed one night at the beginning of our trip and another night at the end. The location is perfect - everything is walking distance. The staff is great too and they went "above and beyond" to re-arrange our reservation when our flight was cancelled. We even ended...
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Dear Mrs Kathy,
We really thank you very much for staying at Hotel De La Ville and for reviewing our hotel on this website. We all are very pleased to read that we were able to offer you a comfortable stay and very positive experience. Also very pleased that you enjoyed the service of our staff helping you when you...
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We had a very ambitious itinerary while in Florence, and found it to be a real pleasure to stay at the Hotel De La Ville. Breakfast was a fresh, healthy and generous buffet, along with attentive servers for coffee or tea, in a large, quiet room. Great start for our busy days of sightseeing. Our room was nicely decorated, comfortable...
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Dear Guest,
Thank you very much for your enthusiastic review about the Hotel De La Ville.
Me and all the staff are really happy to know about the complete satisfaction you had during your stay at our Hotel and the plenty and friendly assistance you received from the whole staff.
We really look forward to welcome you once again at...
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We stayed at the Hotel de La Ville for two nights in October 2011. The hotel is a classic old style hotel with a friendly and helpful English speaking staff. The room was large and clean and the bathroom very spacious, my only complaint, and this seems typical in most Italian hotels, the design the shower causes a small lake...
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Dear Guest,
Really thank you for your words that are really precious for us, and the recommendation you wrote about our Hotel.
Everyone here at the Hotel De La Ville are very glad to know that you well appreciated the friendly and attentive attitude of the staff and the good choice you found for breakfast and at our bar.
We...
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We enjoyed this hotel - easy walk to the Ponte Vecchio and the city center. The staff was most helpful, the breakfast expansive, and the room was comfortable, clean, quiet.
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Dear Client,
Really thank you very much for your review.
We are glad to know that your stay in our hotel was good as you supposed it should be!
Each day we do all of our best to give to satisfy our Clients.
We hope to see you soon again!
Gianni Burchietti - Sales Coordinator
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This place was just fine. It wasn't the best ever but for the price and the location I'm not sure what other place can beat it. It is a five minute walk to anywhere you want to see. One little thing that irritated me is that even though I left a do not disturb door hanger on my door they...
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Dear Client,
We really thank you very much for your review and recommendation on this website.
We are really happy to know that you well appreciated the friendly and attentive attitude of the staff and the location of our Hotel.
I hope that me and the whole staff will have the possibility to welcome you again to our beautiful city...
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570 Reviews
