Lovely roof garden,terrace, with panoramic views of Florence . Breakfast was very nice with a good selection of choice. Reception staff very polite and attentive and helpful. Our room was fine although people in our group had some complaints about decor, upkeep of their rooms. The rooms are decorated in a moorish type style. Diagonally Opposite the hotel entrance is... More

This location is perfect for travellers using the train system The room is good, not too small and staff were helpfull Access to the main attractions is easy and we found the staff were helpfull enough to provide assistance to be able to get us around Florence.

One of the best features of this hotel is the location, just a short walk from the train station and easy access to all of Florence. The rooms are clean, comfortable and we had an amazing view of Florence rooftops from our room. The hotel has a 4 star rating but in this case, that would be a stretch. The... More

This was a very nice place to stay. The room was huge and the bathroom was much larger than I would have expected for something in town. Location is great-close to the main train station -Santa Maria Novella. You can practically see Santa Maria Novella church from this hotel. Also breakfast was nice. Assistance was great. I accidentally left my... More

we were a little worried after some of the reviews but very happy when we arrived courteous perfect english spoken a gentleman to take our bags to the room lovely room 315 balcony over looking the back courtyard Two very comfy beds extra pillows no problem good sized bathroom all in all very comfortable the two lifts are always there... More

The hotel was very close to the train station, and to the city center. We had a very good experience here. The staff seemed to be the nicest we encountered in Italy. Our room was quaint, of average size, very comfortable. It was facing the back of the hotel, which is a wonderful view. Well, all of Florence seems to... More

The hotel is a 3-5 minute walk with luggage from the train station, which is also the pick-up and drop-off spot for the airport bus shuttle. Very close to the major sites as well. The street is a small side street, but can get noisy I imagine especially during the high season if you have a room street-side. All of... More

Convenient location close to the railway station - the hotel's tired decor and mediocre meals are saved by the provision of a swimming pool which is just what you need after doing Florence in the August heat! I'm with a previous reviewer....request a room which overlooks the pool - ours did and also had a balcony which was a lovely... More

I stayed at Croce di Malta with a Trafalgar tour group on 25 and 26 December 2012. I loved the hotel - the decor is authentic and classy, and the location cannot be better! But the real compliment goes to the front desk staff and Sig. Francesco Brogi (General Manager) who went to the trouble of forwarding a Christmas card... More