Excellent hotel with amazingly beautiful furnishings.The staff are also very kind and helpful.
Thank you - we will come back.
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- Cellai Hotel Florence

Excellent hotel with amazingly beautiful furnishings.The staff are also very kind and helpful.
Thank you - we will come back.
More
Me and my wife spent a long weekend in Florence Hotel Cellai in January. It was like staying in an enchanting house. We we entered there were candles, beautiful music and warm lighting. We had a short rest in a sitting room with fireplace and went to our room. The room was very nice with black furnitures, wooden floor and...
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We stayed at this hotel for 3 nights in December 2011. The room and the bed were rather small but we were still able to get a good night's sleep. The bathroom was very nice with a huge walk-in shower. The front desk staff were friendly and always willing to help or answer questions. Breakfast was good and consisted of...
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This hotel is charming with a wonderful location, just two and a half blocks from the Plaza San Marco and the Academia (with THE David!). It is also a short walk to the central market, the Medici Palace, the Duomo and other attractions in this fabulous city. The front desk managers are always helpful, the continental breakfast is plentiful, and...
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Dear Ben,
on behalf of all staff I thank you for the review that you wrote on Tripadvisor. It highlights the courtesy and the professionality of everybody is working for Hotel Cellai and their efforts for make you feel at home and in a wonderful place at the same time. It also underlines Cellai's central position. We were pleased to...
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We spent 3 nights in this lovely , centrally located hotel. There is a fantastic roof-terrace with garden furn. and many more common places, sitting areas so you do not need to sit in the room with your friends or company. Our room was a corner suit on the 3rd.floor, looking to 2 streets. Bedroom and sitting room and a...
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Dear,
on behalf of all the staff thank you for the wonderful review that was submitted to Tripadvisor, which highlights its refined taste for things exclusive and stylish. We were pleased to welcome you all and give you a clean and beautiful way to relax from the rooms to common areas. We wish you come back soon to Hotel Cellai....
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A friend and I checked in before 10am on the day of our arrival. Our room wasn't ready, so they gave us an alternative room. It must have been one that has not been updated. Or cleaned with any regulairty. The carpet in the room and bathroom tiles were worn and grubby. The canopy curtains above the two beds were...
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Dear,
every room is regularly cleaned and serviced by our staff so, if you found some little thing not very good, it was just an accident and we apologize for it. Why you didn't say that to our receptrionists, so that they would have quickly moved in another room? To satisfy our customers, we do our best. I am happy...
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Great near centre location for a quaint little hotel with friendly helpful staff, a maze of delightfully furnished reception rooms & perfectly adequate bedroom facilities for the price. We found our room to be quiet, spotlessly clean & well maintained - if no view, well that's to be expected considering the cost in such an expensive city. Breakfasts were a...
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Dear Sarah,
thant you very much for your detailed review. We will be pleased to host you again so, please, come whenever you want.
Kind regards
MCBianchi
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An experience that I can not forget. In front of our room at first floor, there was a small terrace, where we had a nice view with 2 rats playing. When we informed the reception they said that maybe we saw a bird....very ironic the receptionist!
The room was so small , everything was small in that room, tv, bad,...
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Dear customer,
I would like to inform you that the size of our standard bedrooms are the same that any historical building located in the central area of Florence and in many European cities.
Referring about what you wrote of having seen, please know that the only animals that live in Florence city centre are pigeons, doves and little sparrows....
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The website is totally different to reality. We had a room on the second floor over looking the street. Practically we didn't sleep for the four nights we were there. The noise was incredible and considering it was over the weekend they seemed really busy so we didn't want to annoy management and move rooms. The room was so dated....
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Dear Truffle Cresta,
we are sorry that you didn't appreciate the uniqueness of every single room, which is not dated but fornished with precious pieces of collecting modern art. Yours was a standard room, which is smaller than our luxory ones but they have the same size than every standard room in every 4* Hotel located in the historical center....
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We spent two nights in Florence at beginning of September. Great city and Cellai Hotel was our favorite.
It was like staying in a decoration shop. Increadible ! Nice bedroom, nice breakfast and lovely creamy cappuccino.
There is a beautiful library with lots of books and jazz music.
We also discovered the roof garden patio: Wow ! Classic music and lots...
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Dear Alejandro, we thank you very much for your review, which is very detailed and more impressive than an advertising. We do our best to make all our hosts as satisfied as you.
Kind regards
MCBianchi
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