I stayed in this hotel for 4 nights. As we came, the receptionist said that we dont have reservation. After 20 minutes came his boss and started to look for some papers about our reservation. He found it after 30 minutes. So we came to our room. We choose separate beds but when we came the beds were connected. They... More

One of the worst hotels I have ever stayed in. I have no idea how it earned 3 stars. The rooms haven't been painted in 40 years -- let alone renovated. Linens were stained, humidity stains covered the walls and ceilings, and there were bugs. The breakfast was mediocre at best. I have no idea how this place can bring... More

We arrived in the evening, having asked for a double room. We were given 2 single beds pushed together and the shower didn't work. When we complained to the receptionist he told us that they could fix it tomorrow. This wasn't any good, as we were leaving the next day. The receptionist didn't seem to care - very poor customer... More

I recommend, it´s a simple Historic Old Hotel, with rooms large and clean. The breakfast is basic (not continental). The staff is very friendly, especially highlight the courtesy of Francesco of the reception. Good location, 2 min walk to the central train station and 10 minutes walk to the historic center.

two guys work reception and one of them (younger guy) was brilliant, good fun and is an asset to the Hotel and the other needs to go to india to find himself. Rooms were filthy and i mean it. we both have ashtma and the dust was all round the edge of the carpet. We asked the maid if she... More

we stayed in this hotel recently in june 2012.Location is very good having close proximity to railway station and all other tourist sites, but that is where the plus points end. The lift is creaky and the next day was declared out of order.Rooms were smelly , bed was uncomfortable with springs coming out In one of the rooms the... More

Stayed here for a couple of days while in Florence. Did not like the breakfast but loved the staff and it's proximity to everything, shopping, duomo, train station, restaurants and all the cathedral and museums.

First room we were assigned reeked of cigarettes and was at least 85F degrees inside. We complained and were given a tolerable room. The front desk clerk on check in smelled of body odor and the night clerk had horrific breath. Really it's a run down dump and would try some place else. I would not stay again or recommend.

We stayed at the Hotel Byron for four days. It is located in the perfect area - right in the heart of the tourist attractions but two blocks from the train station. The rooms are HUGE. We thought we had a fluke but we peaked into another room and it was just as big. The staff is very helpful and... More