I stayed at this hotel from December 30, 2009 to January 5, 2010. The location is good because it's near the train station and other sites, and the room was clean, but I must say that I was very upset about housekeeping coming into my room when I had the Do Not Disturb sign on the door. I had personal... more

Absolutely I loved this charming hotel easy walk from the train station Santa Maria Novella. The Atlantic Palace hotel with its elegant lobby and sitting rooms has a bellman that brought our bags from the car to the room and was very helpful for all information about the services at our disposal in hotel. This hotel was a XIII century... more

Part of a package and it was terrific. Near the train station and I thought that might be a tough neighborhood but it was not. Excellent restaurants all over the place and the staff was very responive to our needs in and out of the hotel. A little on the edge of town so a cab back at the end... more

Impressed with this unprepossessing hotel near Santa Maria Novella Station. The female receptionists were outstanding (the male ones quite the opposite!). Rooms well maintained and furnished in good quality materials. Nicely cooked breakfast and other continental items started the day well. Staff mainly keen and friendly more

The staff was wonderful. Extremely helpful and friendly. The hotel was in a great location if you like to be in the less "fashionable" part of town but near everything that matters like the central market, leather stalls near San Lorenzo, and not-so-touristy restaurants (try "Osteria All'Antico Mercado" next door to the hotel -- and ask for Luigi.) The room... more

Let me start with the positives: 1) the location is very good (no more than 10 mins walk from the Duomo) 2) our room & the hotel was clean. 3) staff were friendly Now for the things I didn't like: 1) our room didn't match what I expected from the photos on the hotel website. It was quite dank &... more

I organised a trip of 13 Australian to visit Florence as part of a study tour and we stayed at the Atlantic Palace hotel for 2 nights. We had originally booked for three nights and had to cancel the third night when our plans were altered due to a train strike. The staff were helpful and patient with us as... more

Hotel located in the center. Best location to visit Florence. The hotel is very natty, fashionable.. it's a really classic style!!! Great breakfst, room not very roomy but well furnished. Staff was some grave.. but I understand it's a normal way in Florence!!! I love Florence!!! Anyway I recommend to choose this hotel to stay in Florence. more

We were in Florence just for 3 days and stayed in Atlantic Palace. We left with unforgettable memories, it was one of the best holiday what we ever spent. The hotel was perfect and we never meet so kind and helpful staff as there is. We had small accident, because i forgot my expensive coat in the hotel, when we... more