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All 470 Florence hotels

Grand Hotel Minerva

4.0 of 5
Piazza Santa Maria Novella 16, 50123 Florence, Italy
Hotel amenities
Grand Hotel Minerva
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Ranked #45 of 470 hotels in Florence
Most recent review
4 of 5 stars Reviewed 12 June 2013
Erich H Hamilton, Hamilton, Bermuda
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864 reviews from our community

Traveller rating
    468
    297
    69
    19
    11
See reviews for
Families
204
 
Couples
353
 
Solo
29
 
Business
66
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hamilton, Hamilton, Bermuda
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

We spent only one day and night here last year on our way out of Italy (three great weeks!). Originally we tried to get into another hotel, but in the end I am glad we ended our visit here. The hotels is a bit larger and grander than is our normal preference, but we had a large, comfortable and beautiful... More

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New Delhi, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 June 2013

We had a wonderful time at this hotel. It's a neat and clean hotel with a good breakfast buffet. The location of the hotel is also great. Very close to the main railway staton . Have a few decent eating places just opposite the hotel and many more at a short walking distance of 10 minutes in all directions. Most... More

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New York City, New York
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 June 2013

Very good location and the staff were pleasant, but our stay could have been better. When we arrived, we were upgraded to a family suite, which we appreciated and thought would be good for the additional room for our daughter. However, our room was located immediately above the service entrance. Our bedroom had one window which overlooked the piazza and... More

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review
11 June 2013

Dear guests, Let me first thank you for having stayed at our property. I would like to apologize for the inconveniences you suffered. This is absolutely not our standard of service. Our staff (thank you for mentioning their pleasantness) is trained to face and solve problems with no delay and I assume some miscommunication must have occurred. I will deeper... More

Boston, Massachusetts
1 review
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

My husband and I stayed at the hotel during our recent anniversary trip to Italy. The hotel was everything and more: perfect locations, friendly and helpful staff, clean and spacious rooms and great food! Concierge desk MADE our trip! The roof deck view of Florence is breathtaking and while it was too cold to swim in the pool, it looked... More

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Berkshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 June 2013

We have just returned from a 4 night stay during good weather. The location of this hotel is excellent - very close to the railway station and a short walk to all the main sites.We found some good restaurants close by. The view from the roof top swimming pool area is stunning. The piazza had very little traffic. All the... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 June 2013

Having just returned from a stay at the Grand Hotel Minerva in Florence I felt compelled to share our experience as it was Trip Advisor that helped me decide where to stay. The hotel is a 5 minute walk (if that) from the rail station and is superbly situated to explore Florence. It has a piazza directly outside with the... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2013 via mobile

We enjoyed a 3 night stay here, as did most of my family taking up 4 rooms. All of the rooms were spacious, comfortable - spotlessly clean. 3 of the 4 rooms had a view of city, one didn't have a very good view but there are a few roof terraces with good seating areas and one of the best... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2013

We loved Florence and this started with a very nice room and the team at Grand Hotel Minerva. Location is close to everything, will return very soon The breakfast which is included was more than enough and of god quality. Room was very spacious and had a lot of character which we believe blended in with the famous Florence theme.... More

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Stonehaven
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 May 2013

My wife, adult daughter and myself arrived in Florence by train from Rome on the second part of our Italian anniversary trip and stayed at this hotel in the middle of May 2013. The hotel is basically round the corner from the train station so we walked which was a nice change. The hotel was situated in a lovely piazza... More

Was this review helpful? Yes 1
São Paulo, São Paulo, Brazil
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 21 May 2013

this hotel is very well located, in a magnificent square. The rooms are nicely decorated Provence style and space, the hotel staff very helpful and the breakfast well served. A romantic hotel, well run and well building, builded an excellent choice of accommodation for Florence.

Was this review helpful? Yes 1
 
 
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Hotel Summarization (Beta)

What travellers say

  • Train station(76)
  • Rooftop pool(32)
  • Great location(27)
  • Very good(26)
  • Maria Novella(13)
  • Piazza Santa(10)
  • Breakfast buffet(9)
  • Roof top(7)
  • Front desk staff(7)
  • Friendly and helpful(6)

Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123 Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotels in Florence
#26 Luxury Hotels in Florence
#28 Family Hotels in Florence
#51 Romantic Hotels in Florence
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Grand Hotel Minerva is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence’s key tourist attractions are all just five or ten minutes’ walk from us as well as the Congress and Fair Center. The hotel boasts 102 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. Wi-fi is free in all common areas and rooms. ... more   less 
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Also Known As:
Grand Hotel Florence

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Grand Hotel Minerva
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