I found the staff in this hotel extremely rude. The evening we arrived we were met by a very abrupt receptionist and he could not have been more uninterested. In the breakfast room there were 2 staff. 1 male & 1 female. The female one was okay but the male one was just rude. The room we were staying in... More

I booked this hotel using Airmiles and got a fantastic deal for two nights, bed and breakfast. We arrived late on a Friday evening and were checked in quickly by efficient but not overly healpful staff. The room itself, a twin, was a reasonable size, clean with sufficient (neither too cold or too hot) air conditioning and double double glazing... More

Got a great deal on Easyjet. This is a well located, clean hotel - feels a bit like a busines hotel. Staff professional and not friendly (maybe that is the italian way) but a good clean nice hotel and recommended. More

The lobby is nice and the hotel charming but the room had a musty odor and the shower was MOLDY. I mean gross like wish I had flip flops to wear inside. Some of the staff was excellent helpful and freindly. One person in particular was unprofesional. You may know that a lot of italian hotels ask you to leave... More

Hotel Malaspina sits on the outskirts of the central area of Florence within easy walking distance of the railway station (SMN - 10 mins) and the Duomo (12 mins). The hotel is clean with very friendly staff. On our arrival we decided to book various tour tickets and the reception staff were very helpful in making all the necessary arrangements.... More

It's all about places - isn't it? And there are certain places, which bear the mark of uniqueness; places which, undoubtedly, hold a prominent place in the human culture. Like Florence, for example. If you visit Florence, you will never be the same person again. Also: the more you visit Florence, the more you discover the secret and incessant connection... More

I stayed with My wife in this hotel for three nights and we had a wonderful stay. Personell was very nice and firnedly with us , accomodation was perfect and clean . We may really suggest this hotel to our friends The Location is very good quite but relly near to all florence attractions More

Our travel agent booked this hotel for us and if I'd seen the reviews in advance I would have asked her to change it immediately. If you've booked this hotel I suggest changing immediately. The first problem is that it's located on the far corner of the Piazza Independenzia, which is a 10-15 minute walk from the duomo and most... More

The Malaspina is a basic accommodation. The good: Clean room, we booked with a package, but I think it was reasonably priced, it was close to the train station so we walked there upon arrival/departure. The bad: Hotel staff. I've read reviews on here before where people say the staff is unfriendly and my boyfriend and I usually respond who... More