We stayed in two rooms in January 2012 with good winter prices. The room and bath are of outstanding size, The hotel is an adaptation of an old convent and has some nice common areas, like the bar and room to have breakfast. But its location is not inside the historical center. We did most of the walking to the center through the beautiful edges of the Arno river. Only once we took a taxi... More

Stayed several nights. The rooms are big, very comfortable beds. But rooms are old designed, wallpapers need to be replaced. In general, it was ok. More

Great location. Quiet and a nice area. The hotel did not however live up to the four stars. The room was huge and clean but with a slight worn feeling to it. It felt as it's heyday had come and gone. More

Upon arriving at the hotel we had to wait about 30 minutes in a que before we could check in, we were not sure if this was because the staff were slow or if the people checking in had a list of demands. When we arrived in our room it was decent and a good size, for the price we paid for two nights we could not complain. The hotel is about a 20 minute... More

We stayed in this hotel for 2 nights after getting it booked via Priceline. The moment we got the booking, we searched for reviews on TripAdvisor and found mostly negative comments. That was a bad sign but we thought, 'Hey, how bad can a branded hotel be?'. We were about to be proven wrong. I will get down to a list of things of what makes this such a terrible deal. What can bake your... More

Spent 2 nights here as a part of a tour group. Hotel rooms were huge with lovely high ceilings. Breakfast was your typical italian breakfast of cold meats, pastries, toast, eggs/bacon. Good coffee. Location was nice with restaurants and bars close by. After one of our tours, we walked all over Florence and found our way back to the hotel walking. We passed many markets close to the hotel, so location is good. Staff were... More

A grubby hotel. 1. Paint peeling from the walls. This was not just a minor part, it was widespread. 2. Lift was slow and tiny, 2 people with suitcases. 3. No safes. 4. Room was old and stuffy without any old world charm. It was second rate. 5. Beds were small and second rate. 6. Breakfast was extremely poor. I am told this is par for Europe. "What the heck, we get so many tourists,... More

I and my son had in NH Anglo American last June, with a small group The staff was rude and inconsiderate at check in and keeps it during the two days we had there The free Hi-fi internet is allowed just in the lobby and jus 30 minutes only . The hotel is well located in a walk distance of main attractions. It’s near to American embassy. This added to a sense of security, lots... More

We stayed for four nights in October. We arrived by train and took a taxi to the hotel and glad we did, as it is about 1klm from the station. The hotel was in excellent decorative condition and very elegant and stylish. The standard room was small and the bed was large, but as we spent most of the holiday visiting museums etc in Florence and Siena so it didn't matter. The breakfasts were better... More