Stayed here for 2 nights in April 2013. Great location, easy walking distance to attractions and train/bus station. Hotel staff are helpful and room is clean with all necessary amenities. We liked the balcony overlooking the street, a nice place to have a drink (which you can buy for a modest fee) or just to sit outdoors.

We spent a few days in this hotel. Simple and comfortable, clean, very friendly staff, good breakfast included. Great location, minutes from the train station, even less minutes from the Dome. The only thing I would change are the towels. They were made of woven fabric. My grandma used to have those. I much prefer the fluffy towels. I was... More

Good location, clean rooms. The negative was the room's location to the common balcony, a lot of noise to the point we could not sleep (sat night). Advertised with A/C and soundproof rooms. A/C was not on as it was not hot enough staff told me even though we could not sleep with window open due to people smoking and... More

It's not very often that a two star hotels ticks all five boxes, but hotel balcony does! It's a central familiar hotel, with excellent staff and very clean rooms. You will really feel at home, even if the staff is never in your face. The room and bathroom are absolutely clean and quiet. Plus the common balcony gives you a... More

I and my boyfriend stayed in this hotel for a city break in Florence. The location is fantastic! You can walk to all attractions and you're very close to the Duomo. Actually you can see the Duomo from the Hotel -you have a very nice balcony where you have a great view. The staff is very friendly and happy to... More

I chose this because of the location and I doubt you could get better if you are coming by train. easy to find right between the station and the duomo. the family are so lovely and helpful although its nicer if you can communicate in italian with them. the son (I suppose it's the son!) is very helpful and speaks... More

(+) Good location. Rooms are clean. The attendants are nice. (-) The attendants don't speak English. The towels and the hairdryer are weird, but they work. Some noise from other rooms. No elevators (some steps to overcome).

We stayed at Hotel Balcony last month for one night. The location was excellent - we walked there comfortably with heavy luggage from SMN station, and the hotel is not much more than a stone's throw from the Duomo. We found the room reasonably clean and spacious, with shutters opening out onto a very pleasant tiled balcony where they apparently... More