I booked this hotel despite the review on trip advisor because the location was so good and the reviews on Bookings.com all seemed fine. We were expecting a very basic room but were prepared for this again because it is right in the centre. Instead were pleasantly surprised at the good quality of the finish in the bedroom and particularly... More

I loved everything about this hotel. I felt like at home there, staff was very nice, hotel was clean, good intenet, amazing location. Duomo was right in front of my window...amazing... But if you want to sleep well get the room on the other side (because of the noise and bells). Nevertheless.... I could tolerate early waking up for the... More

Reception very unhelpful, one night we waited 20 min to get our key (staff disappeared), parking very costly and unsafe due to city restrictions. Room just avg, great location right in front of duomo. More

After a tonne of time spent researching an affordable hotel in Florence in the best possible location to be able to view the Big Easter Sunday celebration at the Duomo (Scoppio del Carro), we found the Hotel Bigallo. We booked a room for 2 people, and the reservation was confirmed via email. Approx. 1 week before we left for Italy,... More

My mother and I stayed here and were not impressed. The location was excellent, the room was fine, fairly clean, but the staff were far from warm and the breakfast was the worst of our two week trip. And in the morning my mother was getting a cup of coffee 15 minutes early and the staff person told her he... More

I recently stayed in this hotel and I cannot stress enough how unhappy we were with this hotel. As soon as we showed up, I went to check in, smiled and meekly said "Hello" I was rudely told by the white haired woman at the desk "You need to wait, I am helping someone else!" I didn't realize that she... More

Hotel has the best view of the Duomo and is within walking distance of everything. Great value.I would definitely stay here again... More

Stayed in the hotel for 4 nights.The location is superb ! The hotel is very basic but you know about it when you book it, so you know what to expect.The rooms were clean but needed decorating.The room did not have a nice view to the Duomno, but it had an advantage:it was very quiet!The beds and pillows were very... More

Jet a super spot and a lovely little hotel, really good value. Other than a pretty basic breakfast and the need for serious instructions if traveling by car(we ended up driving through duomo squares!) this is great. So central and yet not very noisy More