This is an excellent location for Florence. If you can book this place i encourage you to do so. value for price paid was excellent (NOV) and location can't be better - we were a short 5 minute walk from the train station, surrounded by great food and a outstanding Mercato (must see on first day!). The hotel staff was... More

Domus is just five minutes walk from Florence Central Train station right on a square right next to an old church. fantastic location right in the city area. It is upstairs on first floor - lift provided. No aircon. Reception staff speak excellent English and are very helpful and friendly. They have a lot of information for tourists. this seems... More

The hotel is just a stone throw from the station although it would take sometime for a newcomer to figure out where exactly it is. It looks more like a large house with several rooms rather than a traditional hotel. I did not check it out completely but there appear to be only about 15 rooms. This was the only... More

We had reservation for this Hotel, once we got there, she told us there is no room, they told us they take us to a different Hotel that is good and clean, it wasn't, the room was small, dirty, the toilet and shower were in the same space!!!! After calling Hotel Domus many times they agreed to give us a... More

Do not stay here! We stayed here for two nights, and it was absolutely horrible. I totally agree with the previous review about the apathetic and negligent management. Our air conditioning did not work and the control was broken. Although they said that they would fix it, they did nothing while we boiled. The Wifi is so weak that you... More

Beware, would not stay here again, when we arrived, the toilet did not work, told the manageress, she said she would get it fixed, we went out, came back two hours later, nothing was done to fix toilet. Asked for another room, manageress flatly refused , said it only little problem, still not fixed after five hours, said it not... More

Wifi was weak. Breakfast basic but adequate (just). More

Manuela was magnificent! When we first arrived, they were full with a school group, so our triple room was a little tight. Manuela told us to wait a couple of days and she'd get us a larger room, which she did. Manuela was also quite helpful in suggesting restaurants, the best way to get to Siena for a day, etc.... More

I've stayed at the Domus Florentiae for one night only, while going around the Toscana in Italy. The check-in process was OK, and all the employees were very friendly and willing to help with anything. The location of the hotel is excellent, though I had a hard time finding it because it's on a little street that does not appear... More