I was planning to stay at this hotel because they offered a central location at a very cheap price. As I am only staying in Florence for one night I thought I would go here expecting nothing great at all (having read other bad reviews). However, upon booking I received a rude email informing me that obviously I must have... More

Worst travel experience I have ever had. My sister and I initially arrived to find a locked hotel. After some confused mobile phone calls to the hotel desk we were finally let in by the owner, only to discover that our room had been double-booked and that there was no accommodation for us. At this point the owner assured us... More

On reading so many negative reviews just a few days before we were due to check in, we were rather anxious. The hostel is 5 minutes walking distance from the station and we were pleasantly surprised. On arrival the staff were friendly and welcoming and immediately upgraded us to a better room for no excess charge. The room was basic... More

The place was as expensive as a three star hotel across the street and was disgusting and I have extremely low standards. More importantly there customer service was terrible. they tried to scam me for two separate weekends when I booked only one and were not reasonable in trying to fix this problem. Do not stay here. There are many... More

We arrived at the arranged time - only to be locked out of the hotel? Made an expensive moble call to the Hotel number - only to be abused by some irrate Italian who spoke terrible English? Eventually managed to gain access ( shop keeper next door - let us in) - only to find out Hotel was un-manned and... More

If you're looking for large rooms, cable TV and all the trimmings, look elsewhere. The hotel was very basic, rooms compact and we had some problems with our shower, meaning we had to use the shared one down the corridor from our room. Overall, however we would most definitely recommend this hotel to people visiting Firenze for the first time... More

I arrived at this hotel very late due to the train system breakdown. Luckily I made a call to the hotel and told them that I will reach very late, like 1am. The location is good, near to the attractions and main train station. The rooms are very basic. Some hostel I stayed in Europe is actually better than this... More

Positive: Location is really great, close to the market and the old town, not far to the station as well. Rather save as well it seemed. Negative: Stayed with 4 friends in one room - too small. No A/C , very hot. The bath room was nasty and the girls really had issues to use it. Overall not worth the... More

Well i am pretty much impressed to see a lot of good comments about this "hostel" . Wish what should I start . Firstly I am a traveler and I have been in few hostels around Europe . This one disappointed me as u cannot imagine , I had a private room . Why to not go there : -... More