Fantastic location in tiny Siena. Street noise can be a problem. The high ceilings and poster beds are amazing. Delicious hot breakfast and fantastic front desk staff. Room service brings sandwiches and soup in 15 minutes. A slight room mix up (caused by our jetlag) was solved in minutes and the mini bar was constantly restocked with bottled water and...
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The Grand Hotel Continental is conveniently situated within Siena ,as accessible as is possible for vehicles and is grandly restored and presented. We found the concierge to be effervescent and so helpful as indeed was the bar staff and the new ,I presume, Food and Beverage Manager who as I observed was discretely instructing staff on what is expected of...
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Dear Guests
I thank you very much for taking the time to express your appreciation on our property and level of service.
The all Staff and myself we thank you for choosing the Grand Hotel Continental for your stay in Siena and we look forward to having you back in a near future.
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We stayed for 3 nights in October - what a lovely hotel. The staff were very accommodating and made us feel at home throughout our stay. The room was not huge, but we had a lovely big four poster bed and all the usual mod-cons. The bathroom was nice and big with separate bath and shower which is always nice!...
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Dear Guest,
Thank you for your kind comments which we truly appreciate and have shared with our staff. We are delighted that you enjoyed both the hotel and the magnificent city of Siena.
Upon returning to Siena, we do hope to welcome you again.
With warmest regards
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Beautiful historic hotel in the heart of Siena. Three minute walk to the Piazza del Campo. Room was lovely, clean, spacious and decorated beautifully. Beds were old and uncomfortable. Room was very hot and they don't turn on the AC in the winter. While overall a good experience, it was a huge let down that after paying $541 for the...
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Dear Guest,
Thank you for the time you have dedicated to our hotel.
Your comments had our best attention and we are investigating the reason of your disappointment. We highly value your opinion which allows us to improve constantly our standards and quality and service.
With warmest regards .
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Our stay in Siena was amazing! We loved the location right inside the walls of Siena. The staff was very helpful, everything you would expect from a 5 star hotel.
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We stayed in this hotel from the 12thof August for three nights in superior rooms.It was the PALIO period and Sienna was packed .The hotel personnel did their best and we had a very good time there.The breakfast quality I think was poor but the location of the hotel satisfied us so much that we recomend this hotel to all...
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My wife and I just got back from celebrating our 10th with a trip to Italy. We had the pleasure of spending 5 nights at the Grand Hotel Contenintal in Siena. It was an unexpected treat, as the service, and atmosphere were both 5 stars. The location is right in the middle of everything, the duomo is a short 10...
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This wonderful old hotel is located in the heart of Siena. We stayed in the junior suite with the balcony over the street. The room was palatial. Because of its location, the narrow pedestrian-only street, and the hard surfaces, it is not you-could-be-anywhere quiet. You can hear people passing below your balcony from 9a - midnight. That is, however, part...
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Room was clean but very noisy. Not much around the area in the way of eating venues! Breakfast was ok, very basic.
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We stayed at this hotel during a long trip to Europe during August. We had three nights here and loved every minute of it. It is not an easy hotel to get to by car but the front desk staff are so organised at dealing with your luggage and they park the car for you (goodness knows where)! They also...
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