I have stayed at the airport hotel a number of times as I am a frequent Basel traveller.
The Hotel is ok, and the room rates are lower than comparable hotels in Basel.
Unfortunately the hotel is making up for the low room rates, by making everything else in the hotel really expensive. 19 CHF for 24 hours internet. The...
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During my 10 days stay at Airport Hotel in Basel, I have been pleasantly surprised of the hotel standard. The hotel staff is very friendly and with a good humor, which it contagious.
Especially I would like to thank, Saskia, Urike, Matthew & Raphael for outstanding service, during my stay!
The rooms are nicely decorated with free Wi-Fi (charge for...
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Very friendly and client-oriented service, cool barmen, small fitness club, sauna. The rooms are clean, ok sometimes you see it's not the youngest hotel. Overall nice hotel.
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Dear guest
Thank you for your positive feedback. We are happy to share this with our team members and it would be our pleasure to welcoming you soon again.
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Friendly for sure, clean absolutely, facilities great, bus stop right outside and even with BBC 1 on the TV channel line up (much better than just having BBC world and CNN as options)
What would make this hotel great rather than good for me would be an improvement in the bar food. Yes, the hotel has a restaurant, room service...
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Dear guest,
thank you for your comment. We are glad that you enjoyed our services and the facilities. Thanks for your feedback to the snacks at our bar and your idea with the room service menu. Feedback’s like yours are important to improve our services and offers and we will definitely keep your idea in mind for upcoming changes. We...
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We only had a one night stopover at this hotel but I can highly recommend it. We were flying into Basel quite late, so I contacted the hotel by email to find out about the free shuttle and was advised to catch the normal bus (50 I think) and they would drop us close, which they did (at no cost)....
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Dear Jen D
Thank you very much for your comment. It is nice to hear that you appreciated our services and especially our offers like the mobility ticket for using the public transport for free (incl. bus 50 – airport shuttle) as well as our free shuttle service. We are pleased to share your compliments with our team and it...
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The hotels catch phrase really is true, it is the most friendly airport hotel. The rooms are very new and bright, they have really been fitted out well.
Lovely bathrooms, huge shower and bath deep enough to swim in!!
The receptionists are lovely, even when I had a problem with my booking (which was not at all their fault) they...
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Dear guest
Thank you for your feedback. Great, that you liked our rooms and especially our bathrooms with shower and separate bath tub. Furthermore we are pleased to forward your compliments about the friendliness and helpfulness to all our team members. It would be our pleasure to welcoming you here to our hotel soon again!
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Located near to the airport. Rooms are fair sized, modern and clean. The showers are excellent.
Breakfast was fine with polite staff. Definitely would stay here again.
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Lieber Gast
Herzlichen Dank für Ihre positive Beurteilung. Schön, dass Sie unsere Dienstleistungen und unseren Service geschätzt haben. Es freut...
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6-nights stay for an exhibition in Basel.. Room was ok (alas, pillows were too soft!), great staff, free-wifi, free parking, free and perfect shuttle service to and from BaselMesse, above the average buffet breakfast (even if I did not like the restaurant interiors)... I definitely recommend it!
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Dear guest
Thank you for your stay during the exhibition in Basel. Nice to hear you enjoyed your stay and you would recommend us! Thanks also for your honest comments, which are important to us for future improvements in our hotel. We are looking forward to welcoming you soon again to our hotel –not only for business or exhibitions, but...
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Stayed 3 nights for business meeting in Basel airport.
The hotel is located very conveniently both to the city and to the airport.
Both public transportation and hotel's shuttle are available for the short ride.
The Hotel offered us a free 3-days ticket for the public transportation.
The interior design is modern, nice and colorful.
The room was large, clean...
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Dear guest
Thank you for your positive comment. We are happy, that you appreciated the hotel’s location as well as our services and offers during your business trip. We would like to inform you, that our Executive Rooms offer in addition a bath tub as well as a sofa for more relaxation. It would be our pleasure to welcoming you...
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I recently stayed at this hotel and would definitely recommend it to others. The people on reception are all very friendly and the hotel has lovely interior and the room is very nice with a comfortable bed and large clean bathroom. I also found it handy that they had an ironing board ready in the room and it is great...
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Dear Melissa N.
Thank you for your positive feedback, we are pleased to forward it to our staff. Great that you appreciated all our services and that you made use of all our free offers! We are looking forward to welcoming you soon again to our hotel – as you said, the city is close and there is always something...
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