Convenient location but the way that they store luggages worries me alittle. We were given the keys to the luggage room and were told to store our luggages by ourselves, the room is full and thus we were asked to store it in the conference room which means that people who are using the conference room could have access to... More

Lovely location, central, very easy from station, good size room and everything you'd expect. Recommended. Octopus travel were v good too! More

Could not be better located. Ok older hotel. Staff is friendly. A little pricey. More

This isn't a luxury hotel, but the accomodations were satisfactory. It's greatest stregnth is the location, two blocks from the train station, in the historic-tourist district. Most of what you want to see in Bern is within walking distance, and the main tram routes are nearby for anything else. The room (I had a single) was small but well organized.... More

Wonderful hotel, nice location, prices are reasonable , the general atmosphere of the hotel suggests the spirit of family …. I am always interested in attitudes and extraordinary events, when it happened to me a bug credit card and booking.com issue, I found Ms. Stephanie she is solve my problems professionally, she let me feel I am a member of... More

The hotel is very nicely located in the center and close to the railway station. I had a junior suite at the top-floor, which didn't cost much extra. It was spacious, clean, and quiet. The hotel is expensive as are most hotels in Berne. For this money, and in a junior suite, you would expect at least a coffee maker... More

Certainly not 4 star, but they try really hard. Hotel is in a great location especially is using the train. Rooms were a good size. Noise from the street can be loud if the window is open but close it and there is minimal noise. There is also a shutter so sound and light are not an issue. Breakfast was... More

This hotel was used for our seventh successive Christmas visit to Berne. It is the nearest one to the railway station, making it one of the best for our need to use the Rail Pass to visit a different winter resort each day. We are also big jazz fans and this hotel secured reservations and big discounts for a concert... More

This was a total let down to us after travelling round Europe. We stayed in Room313 and if you get this (or if they are all similar) my thoughts are with you. The rooms are quite stuffy so we wanted to use the A/C in the room, but it would not operate. We asked reception if someone could help us.... More