Pretty poor. Got offered a quiet room with two beds for 175 or a smaller room with a double bed for 145. He could just as easily said I have a tiny tiny noisy room that is intended for just one person. Breakfast was dreadful. Since when was cona coffee still acceptable? Stale croissants, cold hard boiled eggs. Felt like... More

Friendly people good service. Clean and small place. Nice breakfast buffet! Quiet place (historical building) in the middle of the historical part of the capitol city of Switzerland (Bern). Was on a business trip and definitely I'll be there again!

This hotel is exactly 99 steps from the beautiful clock in the old town of Berne. The room was warm, and obviously had been updated with ensuite bathroom facilities i.e. a pod like structure in the room, but it was all there and very comfortable. The beds were excellent and also the bed linen, which you could find a catalogue... More

The hotel is great, very clean and couldn't be in a better place. It's only 10 minutes walking from the train station and almost everything that you should see in Bern is around it. I have nothing to complain about it.

I like this hotel very well, because it is in the city center, transport is good, the staff is very friendly and flexible. And parquetry is in the rooms! Free high speed internet is useful for every business traveller, like me. My opinion is based on the experiences of the last 3 years. If I had to travel to Bern,... More

We stayed here for a night as a family....had the junior suite with balcony, which was large enough for the 4 of us (2 adults 2 kids). Wet cell was adequate for us, and the room was warm and clean, and the beds comfortable. Hotel was generally clean and staff helpful and pleasant. Breakfast was OK, if limited. The attraction... More

Stayed here for a couple of nights. Great location and the room was large and warm. Not really too happy with the "en-suite facilities" as they were in a small glass box and everything happening inside was all too audible.... Breakfast too was a bit skimpy - not as much choice as you'd have with a German hotel of the... More

Stayed here two nights. The hotel (or inn) has a great location in the old Town and easy access to the shops and restaurants. Rooms are very small and ideal for sleeping, not for anything else. There are no refrigerator in the room, which I do not like. Also no necessities in the bathroom, only soap. There are free wireless... More

Having stayed a number of times in this Hotel, I feel it is time to give a short report of my experiences. The Goldener Schlüssel is supposedly the oldest Inn in Bern. The rooms are a little on the small side, but all feature a build in wet-cell, meaning Shower, Sink and Toilet. The wet cell is only seperated from... More