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Novotel Bern Expo

4.0 of 5
Am Guisanplatz 2, Bern 3014, Switzerland
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Novotel Bern Expo
Ranked #6 of 35 hotels in Bern
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282 reviews from our community

    Trip type
Traveller rating
    75
    154
    40
    9
    4
Date Rating
Versoix, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 June 2013 NEW via mobile

Stayed here with my son to watch a Muse concert. Hotel is close to the Stadium and expo, but there's nothing else around it. I called to confirm the restaurant was open so my son and I could have a nice meal, but the only have salads and nowhere nice to eat them. I complained to 3 different staff members... More

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Singapore
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 8 June 2013

Once again Novotel never disappoints. We were there early, around 10.30am, and the rooms were ready for us. Front desk greeted us with smiles and even gave toys to our children. Never charged us extra even though we were so much earlier than check in time. Had dinner at the hotel, and service was excellent as well. When they knew... More

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review
10 June 2013

Dear family, It gives me great pleasure to know that you had an enjoyable stay with us and that everything was to your satisfaction. Thank you for your kind comments about our hotel always being up to date. We like to make our guests stay with us a comfortable and memorable one and it is very satisfying to hear that... More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 May 2013

Let me start with the excelletent service. On this trip to Switzerland, I stayed in Zurich, Lucerne, Bern, and Geneva. All hotels had similar rankings and star level on tripadvisor but by far the best service I received from the reception/front-desk was by Jost Antonio Gomes in Novotel Bern Expo. The remaining staff at breakfast and front desk were also... More

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review
4 June 2013

Thank you very much for you great feedback on Tripadvisor. It gives me great pleasure to know that you had an enjoyable stay with us and that everything was to your satisfaction. Thank you for your kind comments about our hotel always being up to date. We like to make our guests stay with us a comfortable and memorable one... More

A TripAdvisor Member
4 of 5 stars Reviewed 19 May 2013

We stayed there for 3 nights on the 8th floor and overlooked south-west then we could see some stables below. Nice view, calm and clean. Variety of the foods available at the breakfast. Rose garden is within a walking distance. Major reason to stay there was to choose a day to visit Jungfrau among 3 days while finding out if... More

Review collected in partnership with Accorhotels.com

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review
21 May 2013

Dear guests, Thank you so much for your comments which I will share with my team. It is always a source of motivation to read such comments which gives to anyone a good image of the hotel and the city. We hope we will have the pleasure to see you again with us. Yvan BAILBLED General Manager More

Pune
Top Contributor
115 reviews 115 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 16 May 2013

We used Bern Expo Novotel in mid April and found it to be a good value, clean place and decent location. Any one looking for a family hotel that accommodates 2 kids with parents in a room are almost not there or Swiss costly. We found this hotel provides a large guest room that is a family room (oddly shaped,... More

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See 3 more reviews by Bhramanti-Pune for Bern
novotelbern, Directeur général at Novotel Bern Expo, responded to this review
21 May 2013

Dear guests, What a nice comment, it's just an advertising for us. Thank you so much for your appreciation regarding your stay. We work hard every day and your comments is a reward for the staff. We hope we will see you again in Bern. Kind regards, Yvan BAILBLED General Manager More

Lausanne, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 10 April 2013

I visited Bern on a business trip and booked at the Novotel. I am glad I did so, as it was exactly what I needed : a clean and modern hotel with a spacious room. I got a good night's sleep and was very relaxed the next day for my work. Good value for money too !

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review
17 April 2013

Dear Guest, Thanks a lot for your positive comments regarding your last stay at the Novotel Bern. I hope we will have the pleasure to see you again with us. Kind regards, Yvan BAILBLED General Manager More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2013

Stayed here for 4 nights.The staff at the reception were very friendly.Large and spacious room. The room and the bathroom were clean. The only problem was the air con. Even though it was snowing outside it was hot inside and could not set it to the required temperature. So we kept the windows open. Away from the city and no... More

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review
17 April 2013

Dear guests, It's always a pleasure to read good comments regarding the quality of our service and our hotel. I hope you have enjoy the view from your room with the Alps mountains full of snow. It's true that we are not located downtown, but 7 minutes with the tram (safe and clear) passing in the old city is just... More

Leuven, Belgium
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 March 2013

Was very lucky when we've booked this hotel for our new year's getaway. As we all know a good hotel is very expensive in Switzerland. This hotel is worth the money. Good location in the center and a nice bed.

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CopenhagenDenmark
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 7 March 2013

This hotel is really nice - very contemporary and "designer-ish". There can be big differences between the Novotel hotels - however this one is (according to my experiences) top of the line. Big room with a funny details. Toilet and bath is separated - toilet is in a small room by itself - and so is bath. What I really... More

Was this review helpful? Yes 1
novotelbern, Directeur général at Novotel Bern Expo, responded to this review
19 March 2013

Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded. We are looking forward to welcome you soon again! Kind regards from Bern Yvan Bailbled General Manager More

Dallas, Texas, USA
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 February 2013

Review collected in partnership with Accorhotels.com

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review
19 March 2013

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Additional Information about Novotel Bern Expo

Also Known As:
Novotel Bern Expo Hotel Bern
Novotel Bern Expo Hotel
Accor Bern Expo
Novotel Bern
Bern Novotel
Address: Am Guisanplatz 2, Bern 3014, Switzerland
Phone Number:
Region: Switzerland > Bern
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotels in Bern
#5 Luxury Hotels in Bern
#5 Business Hotels in Bern
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 
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Novotel Bern Expo
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