It is a small hotel in a beautiful old building from outside, in a nice quiet courtyard next to the chapel, a 3 minute walk from the old town (bridge Kapellbrücke‎). Very convenient location. Public car parking (24 Fr/day) on the next street. Unfortunately, it is all advantages of hotel. Inside the hotel, there is no historic charm atmosphere we... More

We stayed in room 402, which was one of the rooms with a balcony. The room was spacious and very clean. The staff was very friendly and extremely helpful! Close to all major sights and train station, but all the shops are on the other side of the river. Although we did not eat at the hotel's restaurant, is looked... More

Considering how pricy absolutely everything is in Lucerne, this was the only affordable hotel we could find. The location is perfect though- it is about a 2 minute walk to the central part of the town and the historic bridge, and there are plenty of shops and restaurants immediately surrounding it. The staff was friendly, however there was a bit... More

This small hotel is centrally located in town and about a 10-15 minute walk from the train station. The room itself was fairly dated but clean and functional. Our room was large, quite dark but quiet. There was no air conditioning. The en suite bathroom was okay. It is a small hotel with only a handful of rooms. Our welcome... More

Fine hotel for what we were after. Basic but clean room. We stayed here one night in our Europe trip from Holland to Austria. It was very central, no car park, but public (safe) car park opposite which was perfect. It was very noisy at 2am, coming from the bar below/along the road which kept my partner awake until all... More

Hotel Schlussel was just opened from a renovation the day before we arrived. Things were a bit hectic when we arrived with the re-opening and the staff was trying to learn a new system. Regardless, the hotel owners (an engaged couple, I think) were VERY kind and accommodating. We were offered tea or coffee while checking in and, after a... More

We arrived pretty late in Lucerne. 9pm! The staff waited for us before he knocked off. Wifi connection strong even in e room. Hotel was v decent, basic and newly refurbished. Value for money considering all other hotels in e town are MUCH more exp than this.. V near old bridge, town, but yet quiet as its on e oth... More

Due to limited time in Switzerland, could only spend a day at Luzern.A bit overhyped but picturesque, nevertheless. Finding this hotel is quite easy, as it is smacked in the part of old Luzern, right opposite the Franziskankirche. Just take any bus at the Luzern train station that stops at Franziskanplatz and you are just steps away from the hotel.... More

Our stay at Hotel Schlussel was okay, but we would not recommend to friends. Hotel was old, room was more like a dorm room, bathroom was very small, and hallways were always dark. Breakfast was okay with nice service from the staff, but really nothing special.