It is a very nice small hotel with very welcoming and helpful staff. The breakfest is very good, including 2-3 types of swiss cheese. The hotel is well located, close to the old part of city, Luzern Bahnhof, the lake, the shop with Swiss cheese with a very friendly staff (gives the advice and a possibility to taste different cheeses)... More

I stayed again at this charming boutique Hotel recently and once again I had a superb time! I stayed for three nights and the weather was cold but bright with no rain,so was very healthy.My room,204,was spotlessly clean and I noticed an innovation ! The proprietor now places bottled water on the table in the room with his compliments! Yet... More

hi i stayed in Hotel ambassador in feb 2013. i had an amazing experience here. the room were new and really clean and neat(i had room no 408) they have a lift and u have to insert the key to go to your floor. Inorder to reach the hotel,from the Station in Luzern you have to take the Bus no... More

Stayed 4 nights at the hotel in february,cannot really fault it,the rooms are lovely and big,the girls on reception are vey nice and friendly.The Breakfast is more then adaquate. Lucern is a lovely part of the world,unfortunately i dont think i would ever afford to go back again as its so expensive. We chose this hotel as it was a... More

A friend and I stayed here for a weekend. It was fantastic. Not only affordable and perfectly located, but clean and spacious. In comparison to other hotels in Europe we agreed that this one had enormous rooms. It was not overly decorated or plush but comfortable and pleasant. The staff was very friendly and the housekeeping extremely discreet. The breakfast... More

Right in the heart of Lucerne, only a few steps away from some of the main attractions, this hotel is ideally situated. The staff are friendly, the rooms modern and very clean. Tea making facilities in the rooms and the possibility to help yourselves to hot drinks in the breakfast room throughout the day - what do you want more?... More

I stayed here last September,during very hot weather,with my son and two granchildren.I have visited Switzerland on very many occasions,but it was my families first visit.We had a lovely time and enjoyed the extensive buffet breakfast and ate every evening in the Hotel restaurant,Restaurant Lapin.The food was delicious and my family loved Lucerne and especially the Lucerne Lido where we... More

First of all the hotel door is only open until 11, after that you got to open the door with the key they provided. Room is small, which was fine for us, but the bed is too small for 2 persons. Priced about fr 180 per night, a bit pricey for the room size Standard service, kettle is not available... More