I was concerned after seeing the recent posts of this hotel, but our stay turned out to be very enjoyable. This is a family focused hotel, so worked for us, with our young daughter. The views were lovely, the hotel bar had a nice atmosphere, decor and roaring log fire. All the staff we dealt with were helpful and polite,... More

-All I want to tell other future hotel guests, who plan to relax there: don't accept rooms 141 and (i think) 142. It's as if you were sleeping in the middle of the hotel bar. Also it's not that much of a spa hotel in my eyes. Yes, there's a sauna and hammam, but there's only one big swimming pool... More

I went to this hotel for a meeting. A asked for a pick-up at the train station at 11 AM calling 2 hour before. I was told it was OK. But there was no shuttle at the station at 11 AM. I had to call twice to finally get the car after half an hour waiting in the cold. I... More

We just came back from 7 days of skiing in Gstaad. What we liked about the hotel is the marvelous view down the valley, a wide range of choice for breakfast (including freshly made omelets, pancakes, and waffles) and for dinner. We took the half-board offer and were quite pleased with the options (often two alternatives for each course) and... More

Obviously this Steigenberger (like his peer in Hurghada, Egypt) does not really live up to some basic criteria of hotel rankings. Anyone who has traveled a bit and seen other Four star hotels will very soon notice a huge discrepancy between expectations and reality. Where shall I start, after 3 nights spent over Christmas time? The "super-downsize-me" rooms could do... More

Have stayed here 6/7 times over 20+ years, in all seasons. The atmosphere has always been very relaxed, food and service excellent. Evening meals are very imaginative and nicely paced - not rushed. Breakfast has very wide healthy choices, and served with equal style. The staff remember what you like to drink and make wonderful cocktails/Irish Coffees etc, giving helpful... More

Beautiful situation with fabulous views.Breakfast and dinner were consistently delicious.Swimming pool and sauna were very welcome after a long day's hike. Our only complaints are that the beds were not very comfortable, the bathroom was too small, and there was a frequent unexplained odour emanating from the toilet.

Staying at the Steinenberger was incredibly enjoyable. The staff was beyond friendly and helpful, including picking us up at the train station, driving us to Gstaad and bringing our luggage to the train station when it was time to depart. The staff members, Ruth, Andre, Marco and another gentleman at the front desk (I forget his name) were wonderful. The... More

We stayed here during the Swatch World Tour for Beach Volleyball, held in Gstaad. When I saw how close it was to one of the main roads out of Saanen, I was initially concerned for noise from traffic, but not once did we notice any. The hotel is a little out of town up the hill, but has fabulous views... More