We were pleasantly surprised with our wonderful experience at Gletscherschlucht. We called late in the evening to arrange a room and they waited for our 10:45 pm arrival. We hadn't eaten and they were kind enough to provide a small snack and tea for us. They were very welcoming and warm in receiving us. The breakfast is excellent. Dinner is... More

Me and my wife and another couple arrived to Gridelwald after a lond day in the near villages and decided to sleep at grindelwald beacuse it was snowing and the views were outstanding. in spite of the previous reviews here. we found this boutique hotel excellent in its wooden new structure, spacious room with a clean bathroon and heating and... More

We arrived with an extra traveler that we met along our travels and was given a super hard time about her staying with us even though the website said that extra cots were available upon request. We were told that "well she can stay at another hotel." while traveling through Switzerland for 2-weeks I have never run across someone do... More

I booked 2 rooms at this hotel for my family who were visiting my husband and I from the states. My husband is Swiss and has never experienced such rude and unprofessional service that he did at this hotel. From the time we checked in to the time we left it seemed like the majority of the staff hate their... More