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Hotel Caprice

4.0 of 5
Postfach 244, Wengen 3823, Switzerland
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Hotel Caprice
Ranked #11 of 21 hotels in Wengen
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181 reviews from our community

    Trip type
Traveller rating
    128
    29
    13
    10
    1
Date Rating
Fort McMurray, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 April 2013

My boyfriend and I stayed here for 5 days and loved our stay! The views out of the room were to die for and the hotel itself is perfectly located right next to town. The room was pretty basic but what lacked in room decor was made up by the stunning views overlooking the valley. The breakfast every morning was... More

Was this review helpful? Yes 1
NYC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 April 2013

I recently stayed at the Caprice with six friends for a sledging trip to Wengen. I can say without question, that this is the only place you would ever want to stay in that part of Switzerland. The front desk staff from Anne Marie to her daughter, were a wealth of knowledge and truly helpful in every aspect of our... More

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Hoboken, New Jersey
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 18 March 2013

It was obvious from the moment I walked into the hotel that it was under new management. The friendliness had disappearsed and it was merely a business exchange at the front desk... Not this way on my previous 2 stays over the past couple of years. Dinner was great thanks to Carlos - he is the only familiar face. The... More

Was this review helpful? Yes 3
ajnmail, Owner at Hotel Caprice, responded to this review
24 March 2013

Dear Catchthefever22, Thank you very much for your review of Hotel Caprice. I apologise profusely for the poor welcome you received when you arrived at the hotel, and for the disgraceful service at breakfast. Unfortunately as a seasonal hotel a proportion of the staff change every season, and the new members of staff who joined this season have proved very... More

UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 March 2013

We stayed here last year as a group of eight and loved it, especially the food so decided to return; Dominic was the chef then but has left. The hotel location and rooms are still fantastic, but dinner every night for a week was terrible. First night consisted of vol au vent with a thin mushroom sauce, mushroom soup, then... More

Was this review helpful? Yes 1
ajnmail, Owner at Hotel Caprice, responded to this review
24 March 2013

Dear PhilnSheila, Thank you for your review, which I sympathise with absolutely! I was in the restaurant myself dining with 5 guests during the evening that Carlos, who is the star of the Caprice waiting team, had to cope with 24 guests at table. I noticed that another member of serving staff was not helping, and as I do not... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 February 2013 via mobile

My wife and daughter ( aged six) live in Bangkok so we wanted snow and lots of it , we got that as Anne Marie the hotel owner wore her lucky jumper ! I am lucky as I stay in around forty hotels a year, usually I find something to complain about but this hotel was perfect for us ,... More

Was this review helpful? Yes 1
Leeds
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 February 2013

My daughter and I stayed at the Caprice recently and had the best of trips. Anna Marie and her team were so helpful and made us feel welcome from the minute we arrived until the day we left. The views of the region are outstanding. The food is particularly good - excellent choices each evening, and great pre-skiing breakfasts with... More

Was this review helpful? Yes 2
London
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 February 2013

The Caprice is ideally situated just a very short walk from the station and literally meters from the piste. Our room was very comfortable, large and bright, had a whirlpool bath, and a balcony with stunning uninterrupted views of the Jungfrau and the Lauterbrunnen valley. This last feature is shared by all south facing rooms, as well as the dining... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 January 2013

This is the second time I have stayed at the Caprice this year and would not hesitate to stay again. I take all the main aspects of The Caprice - room comfort, quality of the food, customer service as a given - they are all superb, but am always delighted with the stunning view from my room across the valley,... More

Was this review helpful? Yes 4
See 3 more reviews by Stamfordwinner for Wengen
Zurich
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 January 2013

It was our first time staying at the Hotel Caprice in Wengen. While the rooms are rather average for a luxury hotel, the service and the staff made the experience just wonderful! One small example of their hospitality...we needed to check out early in order to catch the first train back into the valley - the staff happily checked us... More

Was this review helpful? Yes 3
Leeds, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 January 2013

After years of visiting Wengen for family holidays, staying in different hotels and chalets in the village, we had the pleasure of staying in the Caprice this week. It is a minute walk from the train station and you are immediately greeted with friendly staff and incredible views! There is no request to big for the staff to help with,... More

Was this review helpful? Yes 4
 
 
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Additional Information about Hotel Caprice

Also Known As:
Caprice Hotel Wengen
Address: Postfach 244, Wengen 3823, Switzerland
Phone Number:
Region: Switzerland > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotels in Wengen
#5 Romantic Hotels in Wengen
#8 Family Hotels in Wengen
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The award winning, 4-star, Hotel Caprice is privately owned and a proud member of Small Luxury Hotels of the World group (since 2007). A luxury hotel constructed in charming Swiss chalet style, Hotel Caprice boasts lavishly appointed, spacious rooms with natural wood decor and large picture windows. Most rooms have incredible south-facing balconies with spectacular views of the Jungfrau massif and Lauterbrunnen valley. The fine dining restaurant at Hotel Caprice is renowned for its elegant style and delicious gourmet cuisine served with regional and International influences. Hotel Caprice is conveniently located in Wengen enjoying a prime position for easy access to the slopes in the morning and 'ski-in' status for guests returning at the end of the day. Our vibrant bar and sun terrace areas are perfect for apres ski, whilst our cosy lounge, with open log fire, welcomes guests looking for a more relaxed environment. We also offer a massage service and a FREE Finnish sauna! With over 200km of downhill ski runs and 500km of hiking trails on its doorstep, Hotel Caprice is an excellent choice for both winter sports and summer adventure holidays. At Hotel Caprice we strive to deliver excellence in hospitality, accommodation and food standards with minimum impact on the environment and our beautiful surroundings. Hotel Caprice is the proud recipient of the TripAdvisor "Certificate of Excellence" for 2011. ... more   less 
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Hotel Caprice
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