Great hotel, great location, excellent reception staff - Elenia, Cristina, Stafania, Victoria and Saul, thank you very much for everything. Special mention also to the bartenders downstairs (Alessandro and Salvatore, great chaps) and to the breakfast team. Well worth hotel and city. Thanks to all for a great stay. 'Will definitely come back.

Great location and beautiful view of the lake and of Lugano. The hotel has two buildings and a partial lake view means you will be in the back building slightly off the lake. The breakfast has everything from eggs, to cereal, pastries, cheeses and cold cuts, smoked salmon, yogurts and fresh fruits.Take advantage of the free shuttle from the train... More

I am amazed by some of the good reviews that this hotel has received in Trip advisor. I have been staying at this hotel for ten years now as it is a hotel I have to use through business and I stay several times every year yet every time I arrive there they ask me whether this is my first... More

This is a wonderful hotel with a beautiful location, right on the lake Lugano. It was the most amazing hotel we have ever stayed in for a restful and relaxing holiday in Switzerland. The rooms we stayed in overlooking the lake had stunning views.The service was excellent. The staff (particularly the concierge and front desk) were extraordinarily accommodating, helpful, friendly... More

The hotel has a great view and a great situation on the lake, but to be honest for this category of price I would not say it is 5 stars but rather 4. The hotel rooms and the lobby are really 80's looking and overall the EDEN hotel building looks rather 80's style. This is a shame because the services... More

I stayed here for five nights in March 2013, I could only afford it for that long because they had a special offer on. I would NEVER pay CHF 500 and up for a room, which is their normal rate. While the view was absolutely spectacular, the room was beyond old. Everything in it looked like it had been bought... More

My wife Lynette and I had a blast here - we swam in the lake - took midnight strolls while drinking whiskey - wow - what a great place. I would certainly go back and look forward to another great stay The staff are awesome and so is the spa!

the hotel is right by the lake, with view to the Alpes and Lugano city centre (15mn walk). the room we had was 5 stars, as expected...apart from all basic stuff you expect to have in a good hotel, the small terrace with view to the lake/alpes was surely a plus. It looks like all rooms have +/- same view.... More

This hotel was great. I loved the balcony. It was very private and big. The view was stunning! I also thought bathrooms in Europe were supposed to be small. This one was large and beautiful. The room was so nice. This is what I imagined Switzerland to look like at the start of our vacation. This area was close to... More