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Villa Sassa Hotel, Residence & Spa

4.0 of 5
Via Tesserete 10, Lugano 6900, Switzerland
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Villa Sassa Hotel, Residence & Spa
Ranked #10 of 61 hotels in Lugano
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128 reviews from our community

    Trip type
Traveller rating
    55
    51
    12
    5
    5
Date Rating
Bologna, Italy
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

No any negative note for this hotel : staff is kind from check-in, parking (outdoor) is available without any problem, room is large and elegant. The price is very good for the quality of services : all is clean, bathroom is large, clean and nice, breakfast with view on the lake is super.

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Valley Forge, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 April 2013

Nice setting with garden and restaurant overlooking Lake Lugano, but no view from many of the rooms. Rooms have dated furniture, extremely small shower and two twin beds pushed together to make a double. Nice fitness center and indoor pool ( no weights).

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Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
17 May 2013

Dear Guest, thank you for your kind feedback and for having taken the time to write a comment on TripAdvisor. It is important to receive feedbacks from our guests, in order for us to improve the quality of our offer. We kindly inform you that we have already started the project for renovating our rooms. We hope to have the... More

Milan, Italy
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 21 April 2013

Villa Sassa is not the most luxurious hotel in Lugano, if one looks at the number of stars, but in my opinion is definitely the best choice. The position is unparalleled: it features great views on the lake and on the mountains, still remaining within walking distance from downtown; this also means rooms are usually very quiet (ask for those... More

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Geneva, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 April 2013

I stayed at Villa Sassa overnight, on a business trip at Lugano. Although, not quite central with regard to location, the facilities that are offered here are good. For starter, the complimentary airport pick-up and drop was helpful and my room with en-suite kitchen was a surprise too. Views over the lake and the mountain were breath-taking. The hotel itself... More

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Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
2 May 2013

Dear Guest, Thank you very much for your positive feedback. We are very happy to read that you enjoyed your stay with us. We will share your kind comments with the various departments. We look forward to welcoming you back at the Villa Sassa Hotel, Residence & Spa. Kind regards, VILLA SASSA HOTEL, RESIDENCE & SPA Member of WorldHotels More

Varese, Italy
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 22 March 2013

Apartments in the residence are simple but well finished, the bed is really confortable and the bathroom wide. In the morning I arrived late for breakfast, nevertheless a really kind waitress brought me a cappuccino with a fragrant croissant and orange juice. Everithing excellent. Service was great. The restaurant "Sassa Lounge" has a panoramic terrace with view on Lugano and... More

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Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
25 March 2013

Dear Guest, Dear Elena, Thank you very much for your positive and appreciated feedback. We are glad to read that you enjoyed your stay with us at the Villa Sassa Hotel, Residence & Spa. We hope to welcome you and your family back soon. Kind regards, VILLA SASSA HOTEL, RESIDENCE & SPA Member of WorldHotels More

Thessaloniki, Greece
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 18 March 2013

we stayed there as part of a holiday. since switzerland is meant to be the country of spas we were very dissapointed. The promised 2000 m spa is actually a huge gym, The receptionist was very unfriendly and when we booked the private spa suite (costs about 120 euros) the jacuzzi wouldnt work, the hot marble area was not working.... More

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Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
22 March 2013

Dear Guest, first of all, please accept our sincerest apologies regarding the inconveniences happened during your last stay with us at the Spa. We are sad to hear that we were not able to satisfy your expectations. We appreciate your comments and we would like to thank you for the time spent in giving us your valued feedback. Your remarks... More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 26 February 2013

If a hotel offers a secret deal on booking.com it means they are not sold out and look to fill rooms with guests paying a lower yield but at least the "load factor" looks a bit better. Does it mean, customers who take advantage of such a deal should be treated differently than others? That's what I felt when checking... More

Was this review helpful? Yes 1
London/ Cape Town
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 9 November 2012

This was the second time I have stayed at the Villa Sassa, both for business trips. The hotel has an exceptional view across the lake and great facilities. A large fitness centre and spa and well within walking distance of the town. The rooms are large and extremely comfortable, this time I was in a suite with a large balcony.... More

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Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
13 November 2012

Dear guest, It was a great pleasure having you again with us and we are pleased to read that we have been able to fulfill your expectation with our facilities and services. Hopefully we will have the pleasure to see you next time during a family holiday in Lugano and for a longer stay. Best regards Yours truly Roland Henkel... More

Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 October 2012

Amazing view on the Lugano lake and the surrounding mountains. Great, spacious fitness and spa. Beautiful outside pool and green areas. Good restaurant. Huge but old-fashioned rooms. Overall, good place to be in.

Was this review helpful? Yes 1
See 3 more reviews by Da_rt_1717 for Lugano
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
2 November 2012

Dear guest, Thank you very much for choosing Villa Sassa Hotel, Residence and SPA as your preferred destination in Lugano. We are looking forward welcoming you here again. Best regards VILLA SASSA HOTEL, RESIDENCE & SPA Roland Henkel General manager More

Bratislava, Slovakia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 August 2012

Hotel has an extraordinary location. Up the city of Lugano with panoramatic view on Lake Lugano,Alps and city. Top Relax center, Gym and Spa. First class restaurant in the garden. Nice swimming pool outside and indor pool. The rooms are quite large, especially junior sites, all with balcony. Good service, very professional staff, excellent clean facilities. City of Lugano and... More

Was this review helpful? Yes 1
See 2 more reviews by 116traveler for Lugano
Tessalgroup, Manager at Villa Sassa Hotel, Residence & Spa, responded to this review
29 August 2012

Dear Guest, It was a great pleasure having you with us during these fantastic summer days. We are glad to read that you made most of your stay by taking a good balance between visiting the beautiful area of Ticino and Lago Maggiore but on the other hand by relaxing in our gardens and facilities. We highly appreciate your comments... More

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Additional Information about Villa Sassa Hotel, Residence & Spa

Also Known As:
Hotel Sassa And Residence
Address: Via Tesserete 10, Lugano 6900, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Ticino > Lugano
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Lugano
#7 Luxury Hotels in Lugano
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Villa Sassa Hotel, Residence & SPA is an Oasis of Wellness set into a luxuriant natural park, in the midst of the hills of Lugano and with an open view on the lake, the surrounding mountains and the city. ... more   less 
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Villa Sassa Hotel, Residence & Spa
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