This hotel is run by a big lovely family, all staffs are nice, helpful and friendly. Location is in the old city center, and close to shopping malls, just 10 mins walking can reach the lake. Room not very big, but clean and comfortable. Surprisingly, the homemade breakfast is fresh and delicious. Highly recommend.

honestly it was fine. Even though our room was just above the boarding point for the funicular it didn't keep me awake, the walls didn't vibrate. The internet here was really, really cheap compared to exorbitant charges at other hotels we stayed in. So the rooms are not that big, but that is the rule in Europe rather than the... More

Rumbling vibrations and noise from the funicular are unavoidable. The rooms were clean, but small and institutional. Don't stay here unless you plan to spend minimal time in the hotel and you manage to get a rock bottom price through a last-minute rooms consolidator on-line. This is not a welcoming accommodation - -neither the physical surroundings nor the staff's interactions... More

Basic hotel. Clean room. Left the - Do not disturb sign on the door but they still came in and did the room which I found really annoying. I checked out around 6 am and the reception area was closed with no where to leave the keys etc. The only good thing about this place I would say is its... More

Simple but practical. Priced reasonably. Good location even though no view to the lake. Close to station. Walking distance to many restaurants and stores. Personnel is friendly. Rooms a little dated but OK.

I must say that read all the reviews and when booking paid for a room away from the Funicular. The room was a good size with plenty of storage room, as well big bathroom. There was no real noise to disturb my sleep, I slept very well for my 4 night stay, and the difference in the cost was only... More

This was good news/bad news. The location is excellent, but not only is the funicular noisy, the people waiting for it are also very loud, specially late at night after a few vinos. Room was clean and comfortable. Would not want to be there in summer though. It was quite hot even in autumn. You get what you pay for.

I'm not sure I'm going to say anything that hasn't already been said by other reviewers. Granted, this hotel had a convenient location, but it was SO awful. The front desk clerks were beyond rude. After a long day of traveling, we stood in front of the clerk completely unacknowledged while she spoke to her friend on her cell phone.... More

This was clean, but that is about all that can be said. The staff were kind. The hotel is right in the middle of Lugano which is the only thing it has going for it. It is afflicted by the noisy fenicular railway which comes to a stop right outside its front door. The rooms are dark and the air... More