The room was very small and basic: the bathroom is tiny and very similar to the one you would get in a caravan. In addition the room at the front of the hotel was very noisy due to the busy street. The staff were not very friendly and at times quite rude. I'm afraid, but also the breakfast is really... More

Ideal location for long walks along the lake and the old city center. 1 minute walk from central bus station, which was very convenient to go longer distance. Very decent level of services - renovated, clean and quiet rooms that are functional and sufficient. Enjoyed a solid breakfast and helpful staff. Off-season price is perhaps a bit expensive for the... More

Hotel Zurigo is a solid 3* hotel in a good spot on the edge of the old town. Rooms a very basic but are clean and functional. Breakfast was not good with stale pastries and cereal - do yourself a favour and skip it for a coffee and pastry at one of the many cafes in the old town (Italian... More

The first thing you notice when you arrive at the reception desk is the complete absence of staff at any hour of the day. You have to ring a bell in order to be served. There is nothing here which even resembles a welcome. Not a single smile coming from the lady at the reception during our whole stay. We... More

Rooms nice and clean , staff overworked . breakfast good, location good for walking round town. bit to expensive. recommend trip round the lake then a walk round the park then The boating club is worth a visit for a casual relaxing drink with excellent service

Great hotel! We turned up with no booking having travelled a long way. Reception was warm and welcoming and we were immediately booked into two very clean rooms which were perfect for our overnight stay en route. Breakfast was basic but fed us and our three children well. No complaints and would recommend.

Location is great, but overall standard is quite poor, even though rooms are clean, the furniture is very simple and uncomfortable, only thing you can do in the room is sleeping :) Breakfast is very simple as well. There are lot better options in Lugano.

We stayed 5 nights in March 2012. It was my husband, me, and our 3.5 year old, who slept in an inflatable bed that we brought for her. The room was fine, and there was enough space for the extra child's bed... but not much more. The beds themselves were comfortable, with very clean sheets and blankets. There was also... More

The hotel is very clean and very well kept. The room we stayed in, while small, was sleek and modern. It had 2 twin beds, a TV, desk and large closet. The bathroom was tiny, but there was a good amount of water pressure in the shower. We did not stay in one of the premium air-conditioned rooms, so the... More