My last weekend in Switzerland before coming back to UK and decided to go and see the Matterhorn. Booked up late so all available hotels were expensive. Welcome at hotel was very friendly and we were given lots of help finding out where to go to get up the mountains to see the views, Room was very nice with balcony... More

I found this hotel during the slow season in late October when most Zermatt hotels are closed. This hotel is a little bit removed from the main tourist area of town but there is more than enough activity and it's convenient to everything. Having a Fuchs next door was a bonus as I always load up on the mini Matterhorn... More

Because our favorite hotel in Zermatt was fully booked, we looked for other options. This hotel was able to accommodate us (three rooms) and in their e-mail offer, it stated I could either call or e-mail back to confirm the booking. It has a four star rating and the opening hours was not stated in the hotel website nor the... More

the reception is very cold and distant. the food in the standard restaurant with pension rates is comparable with border schools. the rooms are very charming with stunning views of the matterhorn. it could be a place of happiness but the staff leaves you with unhappy feelings. in spite of this there is another restaurant in the hotel with acceptable... More

Whilst I have skied in Switzerland on a number of occasions, this was my first visit to Zermatt. I have put a few general comments and observations about Zermatt at the end of this review but will start by focussing on the Julen. The Location: The hotel us reasonably well located for both the town and the primary lifts. The... More

We (my daughter, my partner and my brother) thoroughly enjoyed our stay at this hotel! The rooms are beautifully set, all in wood with fantastically comfortable beds! The personnel are very attentive, friendly and really eager to please. The whole hotel has a wonderful atmosphere to it. The wellness area is great with a big pool and spa area. Something... More

My daughter and I visited back in November. It was off season and quiet but we had the best weekend. The staff at Hotel Julen go out of their way to make every aspect of your stay enjoyable. We had a great view of the Matterhorn from our room. The weather wasn't the best but the room was cosy and... More

The hotel and rooms are great as well as the views of the matterhorn. The rooms are like mini cottages with balconies looking at the matterhorn. Staff were friendly and helpful. The location was also excellent, in the middle of everything.

My husband & I stayed at the Hotel Julen in October 2012 and loved it! The room was perfect - from the wooden walls, the fabulous Swiss decor and inroom amenities this was truly a romantic retreat. It is well worth paying for the room with a view of the Mattehorn. We sat out on the balcony with a terrific... More