My 7-year-old son and I took a flash trip to Zermatt. I chose La Ginabell because it was kid friendly and we were not disappointed. The indoor/outdoor pool was a big hit and a good thing as it was rainy for the first part of the stay. The staff was friendly and responsive - oops Dad forgot son's toothbrush. Breakfast... More

We had a great time. Location is excellent, quality of service coupled with excellent standard of rooms and facilities makes this a really first class hotel. This is in comparison to the 5 star hotels we have here in UAE Abu Dhabi and Dubai. Hence it was a very pleasant surprise that La Ginabelle met the same level of service.... More

This family run hotel was the perfect place to stay for our ski vacation. The staff is very accomodating, professional, and truly eager to ensure that your stay will be top rate. Everywhere in Zermatt is over the top expensive, but we feel that that rate the we paid, which included sit down dinner and full buffet breakfast was solid... More

Great hotel with nice rooms, great food, helpfull and friendly staff, very nice spa and swimming pool. Practical situated near lifts, shops etc. Perfect hotel for families as well as for couples! The wifi is not the best, but thats all.

Very good hotel, great food, lovely rooms! Children are more than welcome. The pool (SPA)was beautiful. Definitely recommended for the family, we will certainly go back. The afternoon tea was great, also the bar was super. The service was TOP, even the owner helped in the kitchen, desk, ...! 1 small thing the WIFI was not working good in the... More

My fourth stay at the hotel was great as usual. I had highly recommended it to the 10 people who accompanied me this time, and they were not disappointed : all responded with nothing but praise, being it (with the exception of one of them) their first time at the hotel. While a few aspects improved since my last visit... More

Wonderful food, impecable service and SPA at La Ginabelle. I have no complaints, Staff very helpful. Large rooms Nice apres ski with piano player wonderful swimming pool not far away from one of the lifts. That's all.

Conveniently situated near the train station, this hotel is quaint and delightful. We found the staff to be helpful and willing to go the extra mile. The owner is attentive to every detail and can be found in the kitchen, dining room, at the front desk or inspecting the public areas. We had a slight problem with our toilet and... More

Stayed at this hotel second new year running with our children, 2, 5, and 8 years. Like last time, they could not be more relaxed about the kids, (other guest too, since most guests at this time have young kids). The personal service and attention from the owners is exemplary, and creates a warm cosy atmosphere. Food was generally very... More