Stayed here in December 2012 and was one of best hotels we stayed during the course of our trip in Switzerland. Pickup from the train station was prompt and easily arranged using the telephone directory at the station. Room was spacious, neat and clean- would be good if there were water kettle provided though. Each room also had their individual... More

Stayed here for 8 nights and it was amazing. We stayed in one of the loft suites which was stunning. Although not a ski in/ ski off hotel the Matterhorn Express bubble is only about a 5 minute walk and you can lock your skis there for chf2 per 24 hours or make use of the hotels ski room. Town... More

We have stayed here 4 times and love everything about it. The rooms are cool, comfortable and some have fireplaces and balconies with Matterhorn views. Leni and Tomaz who run it are very friendly and helpful. The wellness spa is great after a hard day on the slopes. There is no restaurant but a relaxed buffet breakfast is laid out... More

We have been back to Coeur des Alpes for five years in a row and have just booked again for next February. The team at the hotel is outstanding, in particular the welcome, the housekeeping, the Tuesday night Raclett evening and the sports massages. The facilities especially the outdoor hot-tub with views out over the Matterhorn always impress. A very... More

Very special little hotel in Zermatt ! Leni and Thomas are always there to welcome guests and to care for everyone ! We spent a great week there, and enjoyed the spa (an outside jacuzzi where you can spend an hour looking at the Matterhorn !) as well as the 'Raclette' evening ! A great place to go with kids... More

My husband and I went on a week's holiday to celebrate out 20th wedding anniversary and had a magical week in this beautiful hotel. The staff were fantastic, going out of their way to be helpful and making us feel part of the Coeur des Alpes. The main area of the hotle is stunning, with a glass floor showing the... More

The husband and I had a hard time looking for a hotel in Zermatt as we're only 1.5months away from our travelling date when we booked. We're glad we took a little splurge which is totally worth the money! Leni and Thomas were really prompt replying to our queries over the email and gave us enough time to make our... More

This is a special place. 1. It has the warmth and personality of a B&B, but it is a hotel, and you get most of the amenities you would expect 2. People are extremly friendly, and accomodating. Special requests are not a problem, but a way to excel in customer service. People are also thinking ahead - the highlight was... More

Since 6 years, we have been through quite a lot of rooms, suites and lofts. Everywhere the same warmth and cosy feeling! Each time we leave we just cannot wait to our next stay be it in winter or summer.. Leni, Thomas, family and team make each visit a magical moment in a magical environment!