I had a great stay here when in Zurich on business. This hotel really seems to do everything right -- the rooms are very elegant and comfortable, the staff is very attentive, and the location is great. Expensive but I would not hesitate to stay here again.
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I was looking for someplace special to stay for this holiday to be a romantic getaway as well as a city break, a hotel with old-fashioned European grand hotel charm, and Baur au Lac turned out to be perfect! The decor, the look and feel of the hotel, the service and attitude of staff were all exceptional! Very good quality...
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I stayed for my 6th wedding anniversary and the hotel was perfect for this kind of special occasion. The suite was very comfortable & functional. I have asked the concierge to arrange flowers and champagne before the arrival and they have done a great job. When my wife entered the suite, she was so impressed. The concierge staff from the...
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If you can afford the price this hotel is an amazing experience. Perfectly located on the shore of the lake, Zurich's business district is small enough so that it's all in walking distance. My favourite moment was watching the concierge conduct 5 conversations in five minutes in flawless German, French, Italian and English switching effortlessly back and forth. Tey'll spoil...
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Dear Gosnold10
Thank you for your feedback which we have shared with our entire team. They were delighted to know they contributed to the positive experience you enjoyed with us. It would be a great pleasure to welcoming you back in the near future.
Your sincerely,
The Baur au Lac Management
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It's Location is good. Inside decoration is awesome. Room is awesome. Real five star Hotel. One of the best hotel ever i saw. and also one of the best ever location i saw. But Rates of rooms is high but service is good, cleanliness of room is awesome . Outside location is good. When snowfall is having there garden is...
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Dear krrissh111,
Thank you for sharing your positive comments with us; it is a true pleasure to read your review! We are delighted that you had such a great stay at the Baur au Lac. Please be assured that your kind words will be shared with our entire team. It is through kind and encouraging comments like yours that our...
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This is a seeminly snobby hotel to those who have not stayed here. I have stayed at the Baur au Lac over 10 times and it has been a warm, friendly experience. The staff is so helpful! It feels like home every time I return. The rooms are beautiful and the showers feel as though you are standing under a...
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Dear Cary C
Such wonderful and kind words! Thank you very much for taking the time to share your “Baur au Lac experience” on tripadvisor. We are delighted that you thoroughly enjoyed your holiday with us and moreover have already chosen the Baur au Lac for several times for your stay in Zurich. We are very proud to read that...
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At first I was a bit shocked at the rates here, but all of the top hotels in Zurich were around the same price, so I chose the Baur au Lac for the in-town location and more classic design. It was absolutely fantastic in every way.
Our room was an unusual (almost round) shape and had a fabulous marble bathroom....
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Dear lagunadallas,
Thank you very much for the kind feedback, you have given on your recent stay at the Baur au Lac. We are delighted to learn that your stay in Zurich and in our hotel was enjoyable to you. Please be assured that your feedback will be shared with our entire team.
It would be a great pleasure to...
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I think it is the best hotel I've ever been in the world . Friendly , kind stuffs ! Great location near the Zürich lake and famous street Banhofstraße with a lot of shops!
There you can have an unforgettable relax , a lot of photos and excellent impression !!!
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Dear Andrew R
Such wonderful and kind words! Thank you very much for sharing your positive comments with us, it is a true pleasure to read your review! We are glad that you thoroughly enjoyed your holiday in Zurich and that the Baur au Lac team contributed in making your stay an unforgettable one. Please rest assured that your comments...
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Was staying here during December and had a large well presented room, very comfortable with modern bathroom. This hotel is centrally located and is within easy walking distance of the city centre and great shops! The room service is excellent and very fast. The concierge extremely helpful they were able to recommend and book restaurants and attractions. Loved the TV...
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Dear LBurston
Thank you for taking the time to share your recent ‘Baur au Lac experience’ with us!
We are delighted to know that your stay in our hotel was enjoyable to you. It is through kind and encouraging comments like yours that our team is constantly motivated to offer the best of care to each and every one of...
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The hotel has one of the finest restaurants I have eaten. Guide Michelin is owing them a star or two.
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Dear enjoy2011,
Thank you very much for sharing your experience at the Baur au Lac on tripadvisor. We are delighted to hear that you enjoyed your stay with us. Furthermore, we very much appreciate your nice comments about our restaurant. It is through kind and encouraging comments like yours that our team is constantly motivated to offer the best of...
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