Lovely spacious room. We had an initial problem with lighting in the bathroom, only half of the lights were working. Reported it and we had an immediate response. Went out for an hour or so and when we returned all was sorted. Good comfortable bed. Only other problems were noise from outside even though we were on the fifth floor!... More

Location ***** Nothing to complain about it. You're in the heart of Amsterdam. It is very easy to travel. So many trams passing in front of the hotel. Room size ** Too small for a 4 star hotel. Even the bathroom is rather small. Room cleaning *** Not good enough for a 4 star hotel. They could improve :D Staff... More

I agree with a previous reviewer who said this is "a hotel that only survives on its location". This is a hotel that urgently needs updating. The decor is drab and faded. The corridors are almost depressing: poorly lit, and too many old-fashioned beiges and magnolia colours. Considering the €149/night I was paying, my room was small, the bathroom even... More

Centrally located with multiple tram lines in front. Right next to a flower market and 2 minutes away a starbucks. also next to the canals. fine location. The room is small in US standards but bed is comfortable. The bathtub is VERY narrow so be careful not to slip. Got this on priceline for a good deal.

First off this place has a great location. It is perfectly suited for exploring Amsterdam. I booked it blind through Priceline and saw the 3.5 out of 5, and thought, "great." I had just got a perfect 5 star in Luxembourg off Priceline for $100, so I was chasing the deal. Less than ideal, or a deal, is what I... More

We stayed three nights. Good location- easy to reach from the railway station. Staff were friendly and helpful. Room was clean and quiet, bed was comfortable. We liked the hotel cafe/ restaurant. It doesn't have a huge choice on the menu but what they do, they do well and at a very competitive price. Really, as we were out and... More

A hotel that only survives on its location. They want to keep it classy, but it feels like nothing has changed since the 70's. everything is old. Old beds and small rooms. The staff are very rude, stingy atmosphere. They charge you of every single thing. Big stains on the carpet. Tried to book a taxi from them, which they... More

For a 4 star hotel the NH Carlton is really below standard. Very small rooms, a small bathroom where "door-manoevering" is necessary to get in. There is no cupboard where you can lay your shirts, pull-overs, slips,.... You have to live out of your suitcase. The hotel needs a refresh urgently. Bar closed at 11:30 pm and a very small... More

Stayed there twice within past few months - the executive rooms are enormously spacious!! Take the one with a balcony to get a view over Amsterdam roofs; on the 6th floor there's a room with access to private balcony from the bathroom which is really incredible!!! Unfortunately it is not possible to receive confirmation that your room will have a... More