This hotel is not three stars! First room i was given had no windows and two large boxes covering holes which led outside with freezing cold air. I was moved to another room but this was rundown, bathroom was no bigger that a shoebox. Avoid this hotel. More

We stayed at the Delta Hotel over the Christmas and New Years break. We had seen all the bad reviews, mice, water leaks etc, after we had made our booking, and were quite worried leading up to our stay. In all honesty I believe people were being over dramatic in previous reviews because our room was clean , we didn't... More

I took my 73 year old mother on a much needed break last week, and was anxious about the negative reviews that I saw after I had booked it. Within 2 minutes of arrival, we were both made to feel very welcome by John behind the counter. The room itself was small, but spotlessly clean, and they gave us exactly... More

I read the reviews of this hotel before we travelled but tried to keep an open mind! First and foremost, the hotel's best feature is it's location! This was the reason we booked it and the hotel could not be better situated or easier to find. We arrived from the airport by train and it was just a couple of... More

The staff at the hotel were extremely friendly and helpful; both during my stay and before (phone calls, emails, etc.). I was on the 4th floor and there was a lift which was a godsend... its slow, but it works!! The room I had was very small but the bathroom was massive. They were both very clean. The window was... More

me and my partner stayed for 3 nights Nov 11, we had insect bites by 2nd night, by the 3rd night biten really bad, didnt realise this was in fact due to bed bug bites at the time as never had a bed bug problem before, we found 2 bugs in the bed, however didnt realise this was bed bug's!!... More

when we arrived we were told we had to pay cash even though we made card booking ,i refused ,was told to get cash from atm ,i refused,staff got very cheeky,eventually paid by card in their restaurant so of to a bad start,the rooms have not been updated since the 70s.the bed was broke .plobably 30 years old,the worst pillows... More

Had read the reviews on the internet, only after booking. Was apprehensive prior to the visit. We have no problem in locating the hotel, and check in was easy. The service staff was very courteous and prompt. However, we have to pay 10 euros for some tax (not sure what it is), and 25 euros deposit (for phone calls). The... More

Location location location must be the key to the pricing here because I couldn't see how this hotel can justify charging 60 Euros a night for a single room that wasn't any better than any of the hostels you can find dotted around Amsterdam. I was most aggrieved at check in when I was informed the credit/debit card machine had... More