The front desk staff were very uneven; one was very professional and helpful and the other two rude and incompetent. A very young man at the desk gave us directions in the exact opposite direction we needed which caused us much loss of time; this same person said we had not paid for breakfast for one day. The problem was... More

We chose to stay in Haarlem instead of Amsterdam for a couple of days to sample Holland. The Ambassador hotel was a great choice. It ls located facing the cathedral in the center of Haarlem so it is easy to find. Bus and train service to/from Amsterdam and Shiphol airport are great so getting about is not a problem.(10 minutes... More

Joops Hotel is managed by the Ambassador City Centre Hotel in Haarlem. Great location right in the middle of of historical city center in Haarlem. Haarlem is a miniature of Amsterdam, many things to see here. 10 min walk to the Haarlem central train station, 5 min by taxi (7.5 Euro)if you have heavy luggage. We traveled to Amsterdam for... More

We stayed in Joops Hotel, which is a part of the Ambassador City Centre Hotel and is located in 3 minutes walking distance from Ambassador. Joops Hotel has no its own reception, and is served by Ambassador reception. Also, breakfast served in Ambassador. Our room in Joops Hotel was spacious and clean. One thing I disliked – although bathroom was... More

Although VERY hard to find because cars cannot access the streets in central Haarlem, although we were not informed, after 3-4 turns around the block and a frenzied GPS we finally took to foot and walked to find the hotel. The car had to be parked underground a short walk away and we carried our luggage. This would have been... More

Whilst this hotel is far from perfect (needs freshening up, wifi doesn't work, bit noisy) it has a lovely charm about it that didn't seem to make the other things matter! Very friendly staff, incredibly clean room that opened onto a patio area and the location is fantastic. Central in Haarlem and from there 30 mins drive to Kirkenhoff. Would... More

The hotel was in a great location for what I needed, service was good. I was sold on this hotel because there was wireless internet in the room. As it turned out when I arrived there is no wireless internet in the hotel rooms. There are two terminals in the lobby you can use, but no wireless internet so I... More

We stayed here in february hotel is in a great location apart from the church bells every morning the room we stayed in was 405 and was a bit tired could do with a lick of paint but everything else was good staff very helpful

Nice cheap hotel where I had to stay for family business in town. I has strange decoration in the entrance and diningroom. the rooms are modest but the beds are fine and the staff is friendly. Not a bad place to spend the night.