I stayed at this hotel only because it was organised by a meeting coordinator for a conference I attended. In retrospect I should have opted out of the group bonding and gone with a better hotel. On the positive side, reception and bar staff were very competent, helpful and outgoing, but this in no way compensated for the very dated... More

This was the latest of many stays at the NH in Utrecht. It was a pleasant stay this time. The room size was about 3 times bigger than our room in the CitizenM at Schiphol airport the previous night. The bath was very much appreciated after having stayed in an apartment for 2 months without a bath. This NH is... More

The staff are friendly and helpful and it must be hard for them working in such a mediocre environment. The room smelt musty - air con but no fresh air. Sat on the bed and almost sunk to the floor they are so soft (not in a good way) And couldn't get the tv to work (of course that could... More

Poor offering. A hotel lurking under a four star banner that patently isn't. Reception staff were poor - they watched while parties of new arrivals tried to operate the lifts and systematically ignored them. The lifts need a key card to operate them but the reader is tucked away inside the lift and instructions are in a font too small... More

My initial impressions were very good. The front desk staff were very friendly and helpfull. The bar staff were also very good and approachable. The room, a Junior suite, was not worth the money they charged. I was on the 4th floor, and my first impressions were that the corridor looked very tired and in need of some renovation. On... More

The staff were friendly and very helpful, which is just as well because I'd say they must be fed up getting complaints. I've stayed in plenty of business hotels, but never one a stark as this. It has to be one of the ugliest hotels I've ever seen, and it isn't much better on the inside. The rooms are totally... More

The city of Utrecht to me looked to dull for my liking. I like music, night clubs some noise you know. The pubs were too quiet for me, but my hotel was super! Service was excellent,the rates were reasonable. Three things: 1. Simply fantastic. 2. Real value for money. 3. Excellent buffet breakfast at the restaurant. I would always stay... More

Having just returned from a trip to the bulb fields, staying at the NH Utrecht, i wanted to say how surprised and pleased I was to find the hotel to be so good. It was well situated for walking into the old town, extremely clean & spacious. It offered a good range of services, all the staff were extremely helpful... More

We stayed for one night and found the hotel well situated to the central station and inner city. Besides for location which is only marginally convenient, there is nothing really special about the hotel. I woke up with the strong smell of smoke in my room which was horrible. And the wifi is a joke. Though they say there is... More