The hotel has a great location next to the Utrecht Hoog Catherijne, just the opposite of the Jaarbeurs. Hotel is clean, rooms very comfortable. Service is extremely slow. When checking in and checking out I waited very long, reception staff was not competent. Another annoying thing about the hotel is that in the morning you can not user the elevator.... More

I stayed only one night in this hotel, but it was quite okay. The location is very good, being close to the station (no train heard, whatsoever) it is really easy to get there quickly. The beds were comfortable enough, the only pity was the noise coming from the bathroom (a fan) which was not possible to shut down. If... More

Stayed at this hotel in December 2011. We got upgraded to the suites which was a nice touch. Overall the hotel is ok, not luxury. Breakfast is good, bar staff a bit slow, whereas front office staff were helpful and polite. There are better hotels out there but definitely much worse ones too! More

The 7th stay and I am loving every bit of it. Its so convenient ! Bang next to the train station, hotels, shopping malls, quick eats,....Rooms are so comfy and big that it makes you wonder if such luxury is required ! More

The only plus point for this hotel is that it is in city centre and close to the railway station. The hotel is very old and rooms are showing the signs of ages. Check in: As i reached at around 11:30 am, I had to wait for 3 hours before i got the room. Room: I guess all the rooms... More

Everything went wrong on my stay here. I booked the NH Central hotel, and they called me on the night before I arrived to say that the hotel was overbooked and would I mind transferring to the other NH hotel in the city. That was fine. Until I got to the hotel and they had no record of my new... More

Hotel reception looks great, unfortunately this doesn't extend to the rooms, which are very dated and grotty. Ripped wallpaper, old fashioned air-con that doesn't make any difference to the temperature of the room. I was here for work, so I had no say in where I stayed, would never stay here out of choice! More

I needed a Smoking room and unfortunately they didn't have one. They upgraded me to Executive Suite. I didn't see the slot where I had to keep the access card in order to activate the lights. I called the reception, and I remember the name of the front office person. She was Michelle, she left the reception, came up and... More

On Day one I stayed in room 1305. After long flight what i see is, water leakage from 14th floors Air-Conditioner. The Staff immediately changed my room to 1203. Even in this room, the Air-conditioner was making noise. I could not sleep, for at least 3-4 nights. After that instead of the room service, i figured out the solution and... More