I first visited The Astoria in October 2010, rated it highly, and chose it again on this visit. I was not disappointed at all. The experience was very much the same as the first (even had the same room!). Staff was again most helpful and responsive. Breakfast is typical but quite good. The property is clean, excellently situated a mere...
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Reviewed 17 October 2010
Dear guest,
Please come back soon for a third visit! We love to see happy guests coming “home”. We have many regular guests from the Diamond district and also regular tourists who feel home in Astoria hotel. The home feeling is a priority in our small hotel! Thank you very much and see you soon! Kind regards, France De Zutter
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We chose this hotel based on Tripadvisor reviews and found them to be accurate. The hotel is well located: 10 minutes walk from the station in a quiet side street. The walk to the old town is a pleasant 20-30 minutes, and there are plentiful buses and the trams are fun to ride on. The hotel is modern, comfortable, functional...
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Dear guest,
Thank you so much for these kind words! We love our job and when we get positive feedback we get an extra boost of energy which we can use during these cold days. We truly hope to meet soon again at “home away from home”! Best regards,
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We spent 2 nights at the Astoria Hotel for a weekend *Antwerp*
I have to say that the staff was amazing! especially LILIYA.
She was very helpful & friendly. she helped us in every way possible.
The room was very clean (every room has a bathtub), breakfast was nice served & u had plenty of choice (but no bacon), free...
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Dear guest,
We are very happy that you enjoyed your stay with us. Moreover Liliya is one of our 2 new receptionists. We do appreciate a lot to see her name in a positive review. She is indeed a nice hard working girl to be proud of! Hopefully we can welcome you soon again for that extra night! Kind...
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A decent hotel close to the train station, it is a little walk from the city centre.
The room and hotel was clean. The breakfast was adequate. Overall a decent place & value for money stay in antwerp...
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Dear guest,
Thank you for reviewing Astoria Hotel. It is very important that the guests check-out with a good feeling about Astoria Hotel. Next time please let us knos what we can do to make your stay more enjoyable. We hope to welcome you soon again (when the weather in Antwerp is much better!) Best regards, France De Zutter
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We spent one night in Astoria hotel during a weekend trip and found it to be pretty much what we were expecting. We were expecting to see a no frills hotel that offered a good value for the money and also a good night sleep and this was exactly what we got - so no surprises. The location was good...
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Dear Guest,
Thank you for the review. We hope to welcome you in the near future.
Best regards,
Myriam Almeida
Assistant General Manager
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The Astoria is a nice hotel if you're in Antwerp for a couple of days. It's near the towns centre and near the central station.
The staff is nice and helpfull. Our room was nice and roomy. Breakfast is okay, enough choice, great coffee. Fruit juice are a bit to sweet, but okay.
Flatscreen tv in room with basic internet,...
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Dear Guest,
Thank you for the good review.
Hope to welcome you again very soon.
Best regards,
Myriam Almeida
Assistant General Manager
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This was a decent hotel in a good area (next to park and Diamond Market and Central Station!) The room and hotel was clean, the Breakfast was Fantastic! I, unfortunately got what I think was the poorest room in the hotel..it was looking a bit shabby, the tub was chipped and rusty and the worst was it was over the...
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Dear guest,
Thank you very much for this feedback. As we never received this remark before we will check all possibilities and also check the door from the parking. Maybe the parking door was not functioning well and caused extra noise. We found it a pity that you did not tell us this inconvenience during your stay. We would with...
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Hotel Astoria has been frequented by me 3 times during this year. What has most impressed me is the consistency in everything it offered!
When I got in touch wth them prior to my landing in Antwerp, they took sometime to locate records of my earlier stay. I was offered a competitive room rate based on this information.
At the...
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Reviewed 1 May 2011
Now this is the best way to express that you feel at home in Astoria Hotel! We are very happy to read this and will make sure all your future stays will be perfect too! Welcome home, always! Best regards, France De Zutter
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The hotel is in close proximity to the station, so it was convenient for us. It's a little dated now, and could do with a lick of paint but at €60 for a twin room with breakfast I couldn't argue. Breakfast was actually a pretty decent selection. We were on the first floor and the free WIFI worked there -...
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Dear guest, Thank you very much for these comments. Indeed some parts need a little paint which we will start to do next week (floor per floor) as foreseen in the planning. We also ordered WIFI for all rooms as many guests have smart phones that do not fit in the Internet cable. We truly hope to welcome you soon...
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Good value 3 star hotel- service is excellent (every day at breakfast the manager asked guests if everything was ok!)...staff very friendly and very helpful. Rooms were clean, bit business like but nice enough, breakfast very good choice. Only downside was its a long walk to the old city and the restaurants there....but get the metro in the eveing and...
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Dear guest,
Thank you very much for sharing these comments. Indeed I try to speak to as much guests as possible. It’s important to keep the contact face to face and not only through Facebook and e-mail. We do have a Facebook page where you can like us and win something but I want to speak to you personal in...
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