I took a group of 10 women to the Hotel Amigo for Afternoon Tea. There were vegetarians in the group which I infomred the hotel when making the reservation. The vegetarian selections were not brought out until everyone was on to their tea. 1 glass of champagne was included and each other was 16EU. The champagne was not from a...
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Very nice hotel. Great staff. Perfect location. A real 5*!!
The only thing I was a bit disappointed with was the breakfast, which I found extremely poor for being such a nice hotel. Besides that, all excellents!!
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Dear Guest,
I would like to thank you for having taken the time to write a review about your experience at the Amigo. Please be assured I have shared your remarks with all the staff of the hotel.
I have read your remark with great attention and I was very pleased to know that, overall, you enjoyed your stay. We...
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Definitely the best Hotel in Brussels, elegance and simplicity, beautiful view over the rooftops of the historic center, a lobby decorated with beautiful paintings, rooms with a combination of styles, from modern to ancient. Was offered a higher category room upgrade and a good box of chocolates. Very very small rooms in the negative. To stay in Brussels is the...
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Dear guest,
Thank you for having taken the time to write a review about your experience at the Amigo.
I have read your remark with great attention and I was very pleased to know that, overall, you enjoyed your stay. We have taken good note about the size of our rooms which varies from 28 sq m/ 300 sq ft...
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Very well located, easy to reach from Brussels Central Station, next to the Grand Place, very friendly atmosphere, quiet and well decorated
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Dear Guest,
Thank you to have chosen the Amigo for your visit in Brussels and for the kind comments you have shared. We are very happy you have enjoyed your stay and experience with us.
We are looking forward to your next visit to Brussels or within other Rocco Forte Hotels.
Best regards,
Gregory Montens
Front Office Manager
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Wonderful attention to detail. We have not stayed in rococo forte hotels before, having always liked meridian. We will definitely stay in other hotels in the group. We could not have been more pleased with our weekend away in Brussels. Thank you.
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Dear Guest,
Thank you very much for your nice and positive comments.
We are really happy to learn that you enjoyed your stay with us, your evaluation of our services and facilities is very important for us.
We truly hope to have the pleasure of welcoming you back at the Amigo for your next visit in Brussels.
Warm regards,
Gregory...
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This is a great hotel - in a beautiful position in the city of Brussels with all the amenities you could hope for in beautifully decorated rooms. There was one disappointment - when we had dinner (in a group) on the first night the bottled water was taken away from the tables before the bottles were used up and the...
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Dear Guest,
Thank you for your comments and time sharing your experience while staying with us for a conference.
We do change of bottles at each function as part of our standards.
The Hotel Amigo is an environmental friendly hotel; we have an internal committee driving constant initiatives in order to provide the best practices in this field.
For water,...
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I stayed at the Rocco Forte for several nights earlier this month. The location was fantastic (1 block from the Grand Place), and the doormen were always there to hold the door, but that was the best part.
We stayed in a suite on the 5th floor. The room was particularly spacious for European standards, but tired and outdated. The...
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Dear Guest,
Thank you for your comments.
We are sorry you did not appreciate your stay with us.
We are glad to let you know some product improvements are currently taking place, for instance new room furniture for a better TV watching, glass panels for the shower and much more.
We have addressed your comment on the glass bottle noise,...
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Ideally located, has the reputation of being the best hotel in Brussels and definitely a very good hotel but I can't stand single beds (even less when my reservation says King size bed and the King size in question is two single beds pushed together) and no separate shower. I can't stand shower curtains and that is having been upgraded...
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Dear Guest,
Thank you for sharing your valuable comments referring to your stay at the Hotel Amigo.
We are glad to let you know we are looking at implementing soonest glass panels to replace the current shower curtains, and separate shower are available as from the Executive room level and Suites obviously.
Thank you for advising the level of service...
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the amigo is an excellent hotel , I had not been there for many years . It was consistent with my memories, very comfortable room , excellent service and friendliness . he location also is perfect
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Dear Guest,
Thank you for sharing your experience with us. We are glad you enjoyed our consistency in our services and product. Welcome back soonest !
Jacques VITU
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hotel is beautiful! and the location is right behind the Grand Place! and near many more attractions, as well as short walk to Central train station. Staff- from doorman to maids -everyone was extremely friendly and eager to help. Concierge provided me with maps and even took me outside to show me which street to take. They called restaurants and...
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Dear Guest,
Thank you very much for staying at the Hotel Amigo, we do appreciate having you with us.
Very best regards
Jacques VITU
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