Ooh my god - is this really a Sheraton? That was my first thought after I checked in and settled into my room. The rooms are large, but that's really all......everything is very dated, or let's just call it old....furniture, bed (sweet sleeper???) and bathroom. Even the towels felt as if they've never been replaced since the hotel opened.
This...
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We made a last minute weekend booking and had a wonderful time for a very reasonable price. Our room on the 23rd floor was a suite really with fabulous views all over the city, which by night was quite beautiful. We could also see the sunsets which were lovely. The staff were very friendly and made us feel very comfortable....
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Wow, that's such a positive review, we are very grateful!
I am especially glad to read that you found our staff to be very friendly and made you feel very comfortable. It is our sincere aim and pleasure to make all our guests feel special in their 'home away from home' in Brussels :-)
We look forward to having you...
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I stayed at the Sheraton Brussels for one night on a business related trip in February. The hotel was booked through Hotwire, and I was quite happy when I found out that I was getting the Sheraton, which at many other locations has been a pleasant stay for a budget price (through Hotwire).
As I was arriving late, I e-mailed...
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Thank you for taking the time to write your review. We are of sincerely sorry to hear of your disappointment and do wish you will give us another chance in the future.
And just for clarity, at all Sheratons worldwide there is a (reasonable) late-checkout fee past 12noon, which is waived for our SPG Platinum and Gold guests; SPG is...
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Pricelined the room for $80/ night and that made this a steal. Walking distance to Grand Place and the Nord train station too. Bar is kind of dead. Big rooms ala USA size so that is a bonus. I recommend it
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Dear guest,
Thank you very much for recommending our hotel! We are glad that you appreciated our large rooms and convenient location.
We also invite you to come back on a day of the week when our hotel is more full so you can experience the normally positive atmosphere in our contemporary OBar, open every evening for drinks or a...
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5 nights at the Sheraton in Brussels on a conference. As expected with a Sheraton, the rooms were nice, with all amenities required, the hotel was nice and the service levels were nice. Exactly what you would expect from a Sheraton, no more, no less.
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Thank you for your positive review. We are especially glad that you liked our service levels and found the rooms to be nice and comfortable.
We look forward to welcoming you back to the Sheraton experience very soon!
Kind regards,
Palmer Colamarino
Hotel Manager
Sheraton Brussels Hotel
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+ Good familyroom with door connection between the rooms. Really nice breakfast buff’e open until 14.30 Saturdays and Sundays. Perfect when you travel with sleepy teenagers. Ok gym on 30th floor (top floor). Pool room ok but a little out of date. Close to shopping, Grand Place und subway station. Free Wi-Fi in the lobby.
- Located in the middle...
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Thank you for your review. We are pleased to hear that you really enjoyed our 'Longest Breakfast 'buffet (available until 14.30 on weekends and bank holidays), and look forward to having you and your family back soon!.
Palmer Colamarino
Hotel Manager
Sheraton Brussels Hotel
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As SPG Platinum I was upgraded to a club level room (19th floor) - the room was comfortable but outdated in an 80's type of way. I did not really find anything exceptional about the room compared to regular rooms - apart from the higher floor. The beds are the regular sheraton sweet sleepers, the bathroom is relatively small, with...
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Dear guest,
Thank you for your review. We are indeed working with our owning company on bringing physical and technological improvements to our hotel, hopefully in the near future.
We are glad that you found us to be good value for money and that you enjoyed various aspects of your stay. We do hope that you will come visit us...
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This was a great hotel. They had a media conference for a fight when we were there and they still checked us in straight away. Staff were friendly and helpful, they gave us a map and gave us directions on how to get to places. Rooms were 5 star quality.
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Thank you so much for your kind and generous words!
Our "friendly and helpful staff" are so happy to learn that you enjoyed your stay, and we look forward to welcoming you back soon to your home-away-from-home in Brussels.
Kindest regards,
Palmer Colamarino
Hotel Manager
Sheraton Brussels Hotel
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We've stayed for a night at the Sheraton Brussels Hotel and I must admit that the hotel met all my requirements for a comfortable stay. Check in and check out were quick. The room we were allocated was a Club Room for a preferred guest. The room was perfectly clean and very large with a sitting area. We really enjoyed...
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We extend our sincere gratitude for your very positive review! It makes our staff happy to know that we really do meet our guests' requirements for a comfortable and enjoyable stay!
We look forward to welcoming you back soon to your 'home away from home' in Brussels, and also hope that next time you will stay longer than one night...
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This hotel was wonderful. It was easy to get to from the airport via train (although the directions on their website are unclear, and I could not find anyone to send me exact directions so I had to Google map it), and I arrived early upon landed and they had no trouble checking me in early. They did put an...
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Dear guest,
We certainly appreciate your review, and starting off by saying "this hotel was wonderful!" :-)
Please note that we do take the credit card hold (for extras) off your account immediately after check-out; however it can unfortunately take from a few days up to even a week for some banks and card-companies to process and release our transaction....
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