This hotel is in a very convenient place and is right by the train station which takes you to the Eurostar terminal. Reception was too busy and it took a while to be checked in - the desk is too small and there were not enough staff to cope with the influx of people - and I was arriving late... More

What a pleasant surprise: I booked this hotel more or less by mistake; I am glad I did. Overall, this is the best hotel in Brussels I have stayed at so far, better than several more expensive and higher ranked hotels: Staff were very friendly throughout, special requests were readily accommodated, the room was large with two double beds, recently... More

Great location just off Avenue Louise with its lovely shops and a few hops on the metro from the EU institutions, and there always seemed to be taxis outside if you needed them. Helpful as serves meals if you arrive late. Rooms fine and clean and sleep quality very good. I thoroughly enjoyed my 3 night stay and would definitely... More

The main attraction is the location, close to Louise Avenue. The Hotel has been renovated, at least partially, and our 6th floor privilege room had all the bearings of a four-star hotel: coffee/tea making facility, slippers, flat-screen TV, ample digital channels, space and an excellent bed (+ pillow). The staff was courteous and multilingual, the breakfast was on the better... More

I spent 2 nights in this Mercure, room on 7th floor. Room is comfortable, very good bed, bathroom rather small. It is a good location with easy access to tram & taxi which are stopping very near to the hotel. Breakfast is good. Bar is closed after midnight and fridge in the room is empty ! For me it is... More

Lovely hotel by Ave louise...Stayed one night 2 adults and 11yr old..had very large room with two large double beds which was very nice.Quick check in and parked in garage by hotel(difficult to find any free parking on sat till after 18,30)cost 14euro per day.If like Thai check out Premier comptoir just 5mins down street for lovely meal-or check reviews... More

Not being a true 4 starts hotels, the quality is good for the price I had for 2 nights. The staff was quite helfull at the reception. The room is open with space but my window was looking to the inside part, so that was not good at all. The bathroom is reasonable and clean. The breakfast is also reasonable... More

While not in the heart of the city, the hotel is near a tram stop that takes you to near lots of the sites. The staff were very pleasant and the beds were exceptionally comfortable. More

I did not stay at your hotel during this period. On the 15th of Jan my mother passed away in the U.S. and I returned home on emergency leave to attend the funeral. My assistant tried to cancel the reservation but was refused and could only reschedule it for my next trip to Brussels in Mar. She was told that... More