Rooms are dramatically outdated, bathrooms poorly equipped. Air condition did not work but my complaint was siply ignored the first day. On the second day they promised to repair. However, no improvement. Another complaint led to the information that the aircondition failed in the whole hotel and nothing could be done. Discussing the issue the next morning, the rude receptionist... More

Our server in the hotel bar was so nice and accommodating. beautiful pianist. Rooms were nice. Our family stayed in two rooms, 300 had a nice large bathroom. Room 304 was said to be renovated, but there was cracked tile and mold in the bathroom. The thermostat dial turned in a circle, so we didn't know if we were cooling... More

If you like bland corporate hotels don't come here.The decor in the public areas is stunning and the atmosphere calm and unrushed.Our room was very spacious and it was what is classed as a superior room.Yes some of the paint was a bit chipped around the door frames and the decor may not be to everyones taste but the bed... More

The positives: the superior room was spacious; had been renovated to an extent; was very quiet (except for one night when the neighbouring room came back and couldn't resist more drinks at 12.30 but one phone call to reception put them to bed); great quality towels and bathrobes; beds lovely, large and soft; is a very classy reception area; had... More

I have always wanted to stay at the Metropole, after enjoying countless visits to the bar and dining once at their lovely restaurant. I love the overall style of the hotel, but I think I was expecting too much of the room and it didn't live up to the rest of the hotel. Don't get me wrong, the room was... More

We loved this hotel and our room! Definitely ask for a renovated room - if you have to wait, it'll be worth it. Our room was beautiful, large, quiet, spotless with a comfortable bed and pillows. We were off the street so it was peaceful sleeping. The lobby was gorgeous and the staff polite and helpful. There is a small... More

This is a beautiful hotel with friendly, helpful staff. The one problem that we had was that the walls were rather thin for a five star hotel. We could hear every word of our neighbour's business calls! Nevertheless, I will still go back the next time I visit Brussels.

Stayed here end of May 2013. It is a great location, with Metro and trams just outside the door and the centre of town within easy reach. The Cafe was closed, which was a pity, because it had been recommended. Also, the bar that remains is small and stuffy, much better to go to one of the locals. Our room... More

We booked this hotel for two weeks upon the recommendation of our travel agent. By booking 7 months and paying in advance we were able to save 40%, with free breakfast. The hotel upgraded our room to a medium suite with free cokes, beer and water bottles each day. The breakfast is varied and fresh with impeccable tuxedo service, to... More