Stayed here again after several years of staying in >10 other hotels on brussels. Big mistake. Rooms are standard high level NH fare. Frankly, I like the chain. But to not have hot water from 630am to 930am on a weekday, that is a scandal. I was also informed that nothing was broken.. . ? Amazing. Breakfast is OK, but... More

If you're looking for an affordable yet really modern and attractive hotel, whilst visiting Brussels, then this is the place to stay. The staff were very friendly, welcoming and helpful. The bedroom and bathroom were very modern and were equipped with everything you may need. The location was brilliant, only a three to five minute walk to the Grand Place.... More

Despite challenges with checking in because no room was ready at 4 pm and the first room given had been smoked in, I very much enjoyed the NH Grand Place Arenberg. The location is fantastic, and I was finally given a quiet corner, room on the fifth floor. The Internet charge is 10.90 Euros but works well. Finally, be careful... More

I had previously only visited Brussels for work a long time ago and then had stayed in some hotel or other near or even at the airport, but this Eurostar trip was for a few days’ holiday with my wife. We looked at the vast choice of hotels in Brussels and then remembered our comfort and welcome at the nh... More

Last weekend we stayed at this hotel. We were disappointed by the room given to us; we booked a superior room but it had the same size as the ordinary rooms; paid approx. Euro 15,00 per night more for this and the only difference we could find was that the so-called superior room had coffee/tea facilities...The bathroom had no heating..... More

This was booked for me; I don't think I would ordinarily have chosen it. The good first: - location is a strong point - the hotel is very close to the Central station; Grand Place is also very close. - Breakfast is good, with a nice variety and selection of cereals, breads, fruits. Issues with the hotel: - The room... More

We stayed two nights on a business trip. Appreciate the location with walking distance from Central station/airport train, close to central shopping area. However, for a hotel of this ranking, we found surprising problems. The bath/shower water was only lukewarm during both days. The modern halogen lights in the bathroom were installed in a weird way so that they were... More

I have stayed here twice before. Loved it the first time...found the second stay disappointing. Went back a third time more out of convenience than anything else. I was taking my mom for her first trip to europe and felt comfortable repeating places i was familiar with. The location of this hotel is convenient....walking distance from central station. But that's... More

I recently stayed at this hotel on a business trip, Very disappointed there was no actual bar there for relaxing in, only a small area downstairs, the room was very average for a superior room and when i did not have any shower gel in there and asked for some, it was not very well received by the person on... More