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All 190 Brussels hotels

Steigenberger Grandhotel

5.0 of 5
Ave. Louise 71 | Elsene, Brussels 1050, Belgium (Formerly Conrad Brussels)
Hotel amenities
Steigenberger Grandhotel
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Ranked #23 of 190 hotels in Brussels
Most recent review
5 of 5 stars Reviewed 15 June 2013
mackem64 Essex, UK
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46 reviews from our community

    Trip type
Traveller rating
    21
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Date Rating
Essex, UK
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

Very grand indeed. Stayed for 3 nights over first weekend in June and weren't disappointed. Staff were very welcoming and the concierge was extremely helpful by providing us with a map and details of places of interest. In fact all staff were always friendly, polite and efficient. Our room was spacious, clean and comfortable with a very big (albeit somewhat... More

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See 2 more reviews by mackem64 for Brussels
Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
17 June 2013

Dear Guest, We are grateful that you took time to share your impressions in regards to your recent stay with us and are are thrilled to read that you had a memorable moment with us! I will personally share your positive comments with all our teams, including the spa management, which is a private membership club, authorizing our hotel guests... More

Roseau
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 12 June 2013

Went to this hotel to attend a conference. Although I did not stay there, I must say that the hotel is very imposing on a grand scale. THe location is excellent- near all the high end shops and there are some nice shops on the hotel compund as well. What I really appreciated was the food and the presentation of... More

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
13 June 2013

Dear Guest, We would like to thank you for taking the time to give us such a wonderful review following your recent visit! We eagerly look forward to welcoming you in the near future. Kind regards, Kivanc Akil Quality Manager More

BERLARE
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

All was ecellent, specially the restaurant "Wiltchers". Very good food, and excellent service. The negativ point, is that for friday night, at 8.30 pm, we were "alone" in this big restaurant!!! Why don't you make publicity for the restaurant?

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
18 June 2013

Dear Guest, Thank you for your great comments regarding our food and beverage offerings and the service provided by our colleagues! We hope to welcome you back very soon at the Grandhotel Brussels. Kind regards, Kivanc Akil Quality Manager More

York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 30 May 2013

This was my second visit to this hotel (previously the Conrad) and I stayed for two nights. It started badly. The second I approached the check-in desk the sole person on duty decided that her priority was to answer the telephone. So, I waited patiently. My patience was tested somewhat when the lady decided that her next task was to... More

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
31 May 2013

Dear Guest, We are very appreciative that you took time to share about your recent experience with us. While we are pleased to read that you were satisfied with the comfort and cleanliness of your room, we naturally regret that the reception and catering service failed short of your expectations. Please accept our sincere apologies for that. Your comments have... More

Hawalli, Kuwait
Top Contributor
106 reviews 106 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 26 May 2013

Excellent Hotel. Everything was prepared to us during our staying. I request for extra bed, It was already there in the room. Before Check-in, they didn't ask for Booking Confirmation, they just ask for the name! Fast Check-in & Check Out. Rooms were too Big and comfort. Highly Recommended to who would like to stay in Brussels. I think Furnitures... More

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
27 May 2013

Dear Mr. JenanJamal, We would like to thank you for taking the time to provide us with your wonderful review regarding your recent stay with us! It makes us proud to read that we were able to provide you with the personalized service deserve. I will make sure to share your comments with our teams. You may also be interested... More

Cincinnati
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 19 May 2013

Apparently this hotel recently changed hands. Was booked as Conrad Brussels. Understaffed. Rarely staff in reception area or in halls. Rooms are spacious with large marble bathrooms but it can take 15 minutes to get a pot of coffee at breakfast. And you pay for wi-fi access by the day. Could hear tv in next room.

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See 2 more reviews by Turquoise2012 for Brussels
Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
21 May 2013

Dear Turquoise2012, Thank you very much for your feedback. Such comments help us to continually improve our services! We are pleased to hear that you enjoyed our rooms and location, and sincerely regret not to have been able to provide you with our accustomed 5* service. I would like to assure you that the relevant heads of department have been... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

Love this hotel. They say it's the best hotel in Belgium and I would have to agree. The service, location, rooms are absolutely stunning. Brunch on the patio is lovely and the location makes it very easy and accessible to explore a bustling area of the city. Love it there. Will definitely be back.

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
15 May 2013

Dear nicholerhodes, We would like to thank you for taking the time to give us such a wonderful review following your latest visit and look forward to welcoming you back in the near future! Best regards, Kivanc Akil Quality Manager More

Moscow, Russia
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 May 2013

Was there a couple of times and each time was very good. The hotel is very well located on Avenue Louise where lot's of expensive "haute couture" and luxury shops are. The hotel itself has a connection with a very nice spa. Rooms are ok but some might need to be refreshed. You will not see bugs or moisture but... More

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
14 May 2013

Dear Frédéric V, Thank you very much for your comment! I am happy to read that you and your family enjoyed our hotel and its services at each visit. You may be interested to learn that we are undergoing an intensive 3-year refurbishment program as of this summer, starting with our suites, bedrooms and bathrooms. We look forward to welcoming... More

Washington, District of Columbia, United States
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 7 May 2013

While a bit further off from the main tourist attractions, the Steigenberger Grandhotel offers luxurious accomodations in one of Brussel's high-end shopping districts (Place Stephanie) with direct access to tram and bus routes (and about 10 min. walk to the nearest subway station, Louise). Checking in is quick and easy, and the staff are all extremely helpful (and quite used... More

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
14 May 2013

Dear SJM_DC, I would like to thank you for taking the time to give us such a wonderful review following your recent visit. I am thrilled to read that our colleagues have been of a great assistance and have shared your comments with them. It gives us great pride to know that we have succeeded in making your stay an... More

Gold Coast, Queensland, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 May 2013

We loved the luxury of this beautiful hotel. My husband and I stayed for 6 nights. Included in our room rate was full buffet breakfast, plenty of choice, fruit, juices and even champagne every day. Our room was excellent with lovely thick curtains for a great sleep, I found the bed to be a bit hard but the pillow was... More

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Grandhotel_Brussels, Manager at Steigenberger Grandhotel, responded to this review
14 May 2013

Dear Margharita P, I appreciate you taking the time to share your impressions in regards to your recent stay with us. My colleagues and I are thrilled to read that you and your husband had a memorable stay at the Grandhotel Brussels and we look forward to welcoming you back very soon! Kind regards, Kivanc Akil Quality Manager More

 
 
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Additional Information about Steigenberger Grandhotel

Address: Ave. Louise 71 | Elsene, Brussels 1050, Belgium (Formerly Conrad Brussels)
Region: Belgium > Brussels
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotels in Brussels
#13 Luxury Hotels in Brussels
#13 Business Hotels in Brussels
#33 Family Hotels in Brussels
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Opened in 1993, the hotel has preserved its magnificent 19th century façade, giving it a unique charm. Being an elegant and luxurious hotel, the Steigenberger Grandhotel is undoubtedly the most beautiful luxury hotel in the capital. It is perfectly placed for business and leisure visitors coming to the heart of Europe, enjoying a privileged location on the famous Avenue Louise in the city’s most fashionable shopping district.Whether attending Brussels on professional trip or taking a well-earned break, you will enjoy a warm Conrad Brussels welcome and the most personal care and attention throughout your stay.Conrad Brussels combines the finest levels of service with the most up-to-date technology required by today’s discerning global traveller, in order to offer an incomparable and exclusive 5 star experience.The hotel has 267 magnificent rooms and suites, the restaurant Café Wiltcher’s, Loui Lounge & Bar and a magnificent Terrace. All are imbued with authenticity and character and offer an excellent range of traditional Belgian and international cuisine. Conrad Brussels is ideal for business meetings and conferences, providing a 1,100 sqm area suited for this purpose. ... more   less 
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Also Known As:
Conrad Brussels Hotel Brussels
Conrad Brussels Hotel
Conrad Brussels
Brussels Conrad

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Steigenberger Grandhotel
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