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Le Chatelain Hotel Reviews, Brussels

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All 190 Brussels hotels

Le Chatelain Hotel

5.0 of 5
Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Hotel amenities
Le Chatelain Hotel
46 traveller photos
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78%
Ranked #39 of 190 hotels in Brussels
4.0 of 5 stars 154 Reviews
Most recent review
“Worth it”
5 of 5 stars Reviewed 4 June 2013
A L Washington DC, District of Columbia
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154 reviews from our community

    Trip type
Traveller rating
    63
    57
    17
    12
    5
Date Rating
Washington DC, District of Columbia
Top Contributor
106 reviews 106 reviews
36 hotel reviews
Reviews in 38 cities Reviews in 38 cities
21 helpful votes 21 helpful votes
“Worth it”
5 of 5 stars Reviewed 4 June 2013

My organization uses Brussels NH hotels, which I detest, with their awful service, bad wifi and mediocre breakfast--how can you get consistently bad waffles in Brussels? But Le Chatelain is the antidote, and I move their twice in a the month to escape NH hotels. Fabulous breakfast, gorgeous room with nice amenities (not large though, but larger than NH), and... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
6 June 2013

Dear BL, First of all, we would like to thank you for giving us your feedback about your stay at Le Châtelain Boutique Hotel. We are glad to hear that you appreciated the room and enjoyed your stay with us. And we are particularly pleased that you enjoyed the friendliness and helpfulness of our employees. It is our priority to... More

Georgetown, Guyana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Cozy hotel, close to shopping facilities”
4 of 5 stars Reviewed 29 May 2013

Maybe the hotel is not really up to the 4 starts that publicizes, but is rather a small hotel but quite cozy. Quite good breakfast buffet, although, again, not up to 4 stars. Rooms are nice and warm. Rue Balli, on the back of the hotel, is a nice place for shopping, a coffe, good restaurants, dry cleaning, and other... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
3 June 2013

Dear Immasu, Thank you for sharing with us your comments about the Châtelain Boutique Hotel. We are so pleased to read that you had a pleasant stay in our establishment, and that you appreciated the professionalism of our staff. Your feedback is extremely important as it helps us to continually improve our services and provide our valued guest a memorable... More

Utrecht, The Netherlands
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Decent business hotel”
4 of 5 stars Reviewed 15 May 2013

I stayed here on business. It is everything that you would expect from a good business hotel. As I remember the location was not very close to the centre of Brussels. That is the only downside I can think of.

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
16 May 2013

Dear RuudKn, We would like to thank you for sharing with us your comments about your stay at Châtelain Boutique Hôtel. We are glad to read that you enjoyed the hotel and that all services we offer to our guest, met your expectations. We hope to welcome you back at hotel Le Châtelain, during your next stay in Brussels. Victor... More

Bergen, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Luxury”
5 of 5 stars Reviewed 14 May 2013

Clean, quiet, just perfect. The staff is respectful and helpful and gives more service that you could imagine possible. The rooms are big clean and with nice furniture. The most outstanding was the coffee,, wanna come back just to taste the coffee ond more time. The breakfast was delicious.

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
15 May 2013

Dear Janicke B, Thank you for sharing with us your comments at the Châtelain Boutique Hotel. We are glad to read that you appreciate our establishment and all services that we offer to our guest. Be assured that we will transfer your nice comments to the concerned departments. The satisfaction of our guest is our priority and we always do... More

Mannheim, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Hotel with nice rooms and adequate services with some improvements possible”
4 of 5 stars Reviewed 7 May 2013

I use this hotel frequently when having business in Brussels. The hotel is well located with good connection to down-town (tram directly around the corner). Nice restaurants just nearby are also a plus. Service is adequate but some improvements would be possible with housekeeping (e.g.cleanness of the bathroom). Price level is high. Furnature is modern and with high level quality.... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
8 May 2013

Dear Norbert H, First of all I would like to thank you for your feedback about your stay at Le Châtelain Boutique Hotel. I am glad to read that you enjoyed the room we assigned to you as well as the good location of the hotel and its neighbourhood. We always try to do our best in order to satisfy... More

2 reviews
“The hotel is ok but does not aply to have it once more”
4 of 5 stars Reviewed 23 April 2013 via mobile

I have arrived at 22:00, and was not properly met by hotel staff, no one wanted to take care about my laggadge, Wifi in the rooms cost 15€ a day: for the price of the room this can only be called gridy business, for that price access is for only one gadget! Mini bar prices are heavily overpriced: no intention... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
25 April 2013

Dear Gsoonly, Thank you for sharing with us your recent experience at the Châtelain Boutique Hotel. Please accept our most sincere apologies regarding a few inconveniences caused during your stay. Kindly be informed, that we have shared your comments to the concerned departments and the management team in order to avoid such reoccurrence in the future. We are sure that... More

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Lovely hotel in great location”
5 of 5 stars Reviewed 27 March 2013

We stayed in the Chatelain for a brief visit to Brussels with our 8 month old and were really impressed. The staff were incredibly helpful, friendly and efficient and were particularly good at making travelling with a baby really easy. The hotel is very smart, fantastic showers and (our room at least) pretty quiet for such a central location. Really... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
2 April 2013

Dear zchard7, First of all I would like to thank you for your very kind feedback about your stay at Le Chatelain Boutique Hotel in Brussels. I am glad to read that you enjoyed the room we assigned to your family for your stay as well as the good location of the hotel and its neighborhood. I am very pleased... More

Tampa, Florida
1 review
“Would Stay Again”
4 of 5 stars Reviewed 17 March 2013

We stayed here during a business trip and were pretty happy with the facility. the desk and bell hops were very helpful and considerate. The only thing we were not happy with was the cost of the hotel and then having to pay for wifi in your room and breakfast for what the cost of a stay at this hotel... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review
19 March 2013

Dear Tyler G, First of all, we would like to thank you for giving us your feedback about your stay at Le Châtelain Boutique Hotel. We are glad to hear that you appreciated the room and enjoyed your stay with us. And we are particularly pleased that you enjoyed the friendliness and helpfulness of our employees. Regarding the internet access,... More

Velbert, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Central location in Brussels, large inexpensive room”
5 of 5 stars Reviewed 8 February 2013

The hotel is located next to Avenue Louise where you can jump on a tram to the city center, to Gare du Midi or elsewhere. Staff was friendly (I didn't have many issues). From the outside the building won't let you expect a five star hotel, from the inside it looks as if it is standing there for several decades... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
13 February 2013

Dear virtuPIC, I would like to thank you for your time and your constructive comments regarding your stay in our hotel Le Châtelain. I am glad to read that you enjoyed your stay with us and that you especially appreciate the good location of the hotel. We hope to have the pleasure and the luck to welcome you at the... More

Fort Lauderdale, Florida
Top Contributor
62 reviews 62 reviews
5 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“A piece of Heaven!...”
5 of 5 stars Reviewed 10 January 2013

I landed there by chance... another nearby hotel did not honor my reservation, it was late at night, my wife and me were just arriving from Amsterdam, and we got a room. A very nice room, suite, large and clean. The bed was plush as can be. The bathroom was impecable (my wife is the type that won't shower in... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review
14 January 2013

Dear fcgg, First of all, I would like to thank you for sharing your stay at the hotel Le Chatelain. I am glad to read that you enjoyed you stay with us, the room we gave you and the room service. We always try to do our best in order to satisfy our guests and we will continue on that... More

 
 
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Le Chatelain Hotel
4.0 of 5 stars 154 reviews
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Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #39 of 190 hotels in Brussels
Price Range: $$
Hotel Class:5 star (5*)
Reservation Options:
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Le Chatelain Hotel
Rue du Chatelain 17 Brussels
Brussels 1000
Belgium
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