I had a problem right from the beginning. My reservation for two nights was a mess. They were not able to understand my requests. The reception desk personell was not helpful at all. Their attitude was patronising. The furniture in the room was worn, the same in the restaurant. The breakfast was under expectations. Compared to other hotels in the... More

Perfect location for EU quarter but in dire need of refurbishment/upgrading. Room was dark and noisy. Breakfast buffet and room were just average. More

We both are Priority Club Platinum Members and got: No internet in the room at all... Unfriendly staff at check in who made us wait!!! King deluxe room which appears to me more a very basic room with a big bed.TV from 1973... The shower is nice and the concierge made a good restaurant recommendation the one time (s)he was... More

Cet hôtel est tout d'abord facile d'accès de l'autoroute en voiture, L'hôtel n'a pas son propre parking, mais juste en face de l'entrée il y a un parking intérieur public et un extérieur, donc assez de possibilités de ce côté. Cet hôtel est situé à une dizaine de minutes à pieds de la grande Place qu'on peut atteindre rapidement par... More

the hotel is like an old man who has lost energy, attractiveness and elegance. everything looks old, not antique, just old, and even if it works it's not what you would expect from a 4 star hotel right in the center of Bruxelles, close to the Euro Power Palaces... the hotel is not terrible, breakfast is even good, simply it... More

Stayed here in October for one night (than goodness). Paid somewhere in excess of €250 for room only. Room was dark and shabby. Reception staff were unfriendly, bordering on the rude. Promised free wi-fi wasn't working for the duration of the stay (with no real explanation provided). Breakfast was overpriced and underwhelming. But the main reason why I and my... More

I am a long term priority club member and stay within the brand all over the world. In 15 years of traveling, I have to say this is the absolute WORST CP I have ever experienced. The room was big, but really shabby. The furnishings were old and dirty, both chairs in the room were from the conference room. Worse... More

I was in Brussels for a one day-meeting and I found the Crowne Plaza very comfortable. I especially liked being able to walk to both the EU meetings location and to nice restaurants in the neighborhood. Also convenient by bus from the airport. More

Stayed here many times for work. The hotel is starting to look bit dated, but rooms are a good size - bigger than most Brussels rooms. The breakfast is exensive and there are alternative cafes not too far away on Rue de la Loi which serve nicer food, cheaper More