The Windsor Hotel is conveniently located close to the City Centre. It provides a buffet breakfast which is not included in room rate. The room was pretty scruffy and to be honest the hotel was in need to modernisation as carpets were worn, bedding old and shower and toilet in esparate rooms with no handwashing facilities in toilet. During the... More

Really enjoyed staying at this hotel, had the look and feel of a very British upclass London hotel. Staff were extremely attentive. The rooms were very comfortable, the first time I have been in a hotel in Europe that had terrestial BBC tv channels. Little touches were excellent, such as little chocolates on the pillow. Fast, easy to use Wifi.... More

Pros: friendly staff (especially if you use a bit of French); inexpensive (60Euro with breakfast, even cheaper using cash); good location -- 10 minutes to Grand Place, good and inexpensive ethnic restaurants nearby; fast WiFi (only available in lobby, but lobby has lots of light and comfortable chairs); large, firm bed. Cons: carpet stained; room had off-smell (smoke?) even after... More

Unsanitary hotel room. An overwhelming smell in the room made us nauseous and gave us headaches. The smell seemed to be coming from the shower and sink drains. We notified the front desk- the man only offered a spray can of room deodorizer. No effort was made to help us or change rooms. Carpet and bed cover was heavily soiled.... More

It was a warm, sunny May afternoon. Birds fluttered through the trees, greeting the tourists as they arrived into the Belgium capital. People spilled onto pavement cafes nursing their chilled trappist beers, whimsically chatting away in the heat. And it all went downhill from arrival at the hotel. The front and reception is ok enough, the staff seemed eager to... More

This hotel is perfect for a quick city trip in Brussels! It is located between the Grand Place/Grote Markt and the South Station (Gare du Midi), so everything is only a walking distance away. The (low) price you pay for the location is worth the money. The hotel staff does not speak any English or Dutch, but they are nontheless... More

it was in a fairly good location. it has an old elevator and my room was not well cleaned. more importantly my room did not have any kind of air condition. i was feeling the oxygen is all used up. i had to open the window to get some cool weather. i am not sure this is the best in... More

The hotel is well situated, with 24 hours reception. The decor is rather tired and we had some concerns about cleanliness. We booked a triple so we had room to move. The bathroom had the toilet next to the door which made it inconvenient as the door could not be opened if a person was using it. There was no... More

Booked in there September 2011. Horrified at what we encountered in what purports to be a business hotel. Filthy carpets, broken, dangerous electrical sockets, appalling shower, underneath the bed a swarm of dustbunnies, dirty, unpainted furnishings and fittings, basically the place is unfit for habitation. Checked in, and ten minutes later checked out again in disgust. We complained to our... More