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All 106 Bruges hotels »

Hotel Heritage - Relais & Chateaux

4.0 of 5
11 Niklaas Desparsstraat, Bruges 8000, Belgium
Amenities
Ranked #5 of 106 hotels in Bruges
4.5 of 5 stars 460 Reviews
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460 reviews from our community

What travellers say about this hotel
  • Main square(14)
  • Very comfortable(10)
  • Friendly and helpful(6)
  • Flat screen TV(6)
  • Continental breakfast(6)
  • Excellent location(5)
  • Valet parking(4)
  • Nice touch(4)
  • Boat trip(4)
  • High end(3)
Traveller rating
    342
    90
    18
    5
    5
Only show reviews for Family (32) | Couples (319) | Business (14)
Date Rating
MrDShropshire
Shropshire
Contributor
18 reviews
5 helpful votes
5 of 5 stars Reviewed 14 January 2012

Have stayed here many times and it is always a pleasure to do so! More

Was this review helpful? Yes
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank you for your kind review and for your loyalty to our hotel! Hope to welcome you once more at Relais & Châteaux Hotel Heritage! More

dudleywysong
Salem, MA
Senior Contributor
24 reviews
19 helpful votes
5 of 5 stars Reviewed 12 January 2012

We spent one night at the Hotel Heritage in Bruges. The hotel is in a great location with wonderful amenities and warmth. The staff was extremely accommodating and went out of their way to make our stay comfortable. It is located about 3 minutes from the main square and near to great shopping and sightseeing. Bruges is a small city... More

Was this review helpful? Yes
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

We thank your very much for your comment. We are delighted to see you really enjoyed your moment in our restaurant and generally, your stay in our hotel. We hope you to be able to come back soon in Bruges and will be glad to welcome you again! More

ladyofleisureSutton
sutton
Contributor
14 reviews
19 helpful votes
5 of 5 stars Reviewed 8 January 2012

Fourth visit to this hotel, still nothing negative to write. Love it, love it, love it. The staff, rooms , food are all excellent. From the moment you arrive to the moment you leave you are looked after. Beautiful hotel, good area. Looking forward to another visit. More

Was this review helpful? Yes
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank you so much for your great comment! Hope to see you again in a near future. More

chelseabun1982
Manchester, United Kingdom
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 6 January 2012

I stayed at this hotel with my boyfriend for three nights on the 22nd of December. I came to Bruges hoping for the Christmas fairy tale, and Hotel Heritage and Bruges didn't disappoint. The Lobby and communal areas are stunning, with a cozy warm atmosphere. The hotel staff are very friendly and very informative, we were given a map by... More

Was this review helpful? Yes
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

We really appreciate your complete and nice comment about the hotel and particularly our staff service! We are very glad to know that the atmosphere of our hotel made your stay and above all your proposal unforgettable. Then, we are looking forward to welcoming you for your next visit to Bruges! More

Dashiki82
Reading, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

My boyfriend and I took a short pre-Christmas break to Belgium in December 2011. We stayed here after a night in Brussels (at the Pantone hotel). The Hotel Heritage is a beautiful old style hotel, full of charm which mirrored the romance and magic of Bruges. The staff were incredibly helpful, and friendly and everything ran amazingly smoothly. This hotel... More

Was this review helpful? Yes
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

We thank you so much for your nice review and hope to welcome you one more time for your stay in Bruges! More

jeffrey53872
Uniontown, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

This hotel was perfectly situated for exploring Bruges, and the service and room were fantastic. Room was very comfortable with a large bathroom - heated floors, even in the large, walk-in shower, separate bathtub and dual sinks - walk-in closet and separate sitting room. We booked a deluxe, but this was more of a junior suite. This hotel also provides... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
3 January 2012

Thank you for posting this review. It's great to know that you thoroughly enjoyed your stay with us. We look forward to welcoming you again very soon. More

PhilH1
Perth, Australia
Senior Contributor
23 reviews
14 helpful votes
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

The hotel is a short taxi ride (around 10 Euro's) from the main train station. It is located right in the heart of the beautiful old town of Bruges. You are literally five minutes walk from the main square. The staff were courteous and efficient. Check in was straightforward. A porter will grab your bags and take them to your... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
3 January 2012

We are delighted that you enjoyed our new amenities! Our staff work hard to make a difference to our guests' stay with us and we hope to see you in Bruges in the near future. More

gaynor007
London, United Kingdom
1 review
4 of 5 stars Reviewed 28 December 2011

On arrival to Hotel Heritage we were greeted warmly by the friendly staff but unfortunately our room was not ready, but we were half an hour earlier than their 2.30pm check-in. This allowed us to relax with a G&T in the atmospheric bar which was was decked in tastefully and beautifully ready for Christmas. Unfortunately the bar only serves wine... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
3 January 2012

Thank you for your review. We hope you had a wonderful time with us in Bruges! We appreciate your feedback and we'll take it into consideration. Thank you for taking the time to write your comments. More

desertrats_10
Aberdeen, United Kingdom
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed 27 December 2011

Although it was last year that we stayed here on our drive north to Scotland, I would like to endorse the views that this is indeed a very comfortable hotel, fantastically situated and run by a family who provide first class service themselves and have trained their staff to the same high standard. We had a standard room which may... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
29 December 2011

Thank you so much for your kind words! We look forward to seeing you again soon in Bruges. More

Jessica C
Ft Walton Beach, Fl
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 26 December 2011

The location of the hotel was perfect. Just off the main square, it was a short walk to everything. The stay came with breakfast and a dinner at their fine resturant. The rooms were ornately decorated with all needed amenities. One of the great perks of staying at the hotel was vouchers for a walking tour in English. We highly... More

Was this review helpful? Yes
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
29 December 2011

Thank you so much for your review and we hope to may have the pleasure to welcoming you again at our hotel! More

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Hotel Heritage - Relais & Chateaux Also Known As

  • Heritage Hotel Bruges
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium

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