Stayed 3 nights with a party of 20. Our room had a puddle (not a damp patch) on the floor, the miniscule wardrobe was about a metre high and about 10 inches deep, unusable for our clothes as it stunk of mildew. Manager said no other room was available. Next door had similar problems and asked for a refund to... More

We'd read the reviews and thought surely it can't be that bad... Well it can and was! We thought well at least if its clean, but it wasn't rooms stank of smoke and had sticky stains on the floor. The shower leaked and was just a tap from the ceiling, bizarre! Ok so it wasn't clean but we were hoping... More

We have recently returned from an organised coach trip and stayed for 2 nights at this hotel. Having read comments on here before we went,we went with an open mind. we asked for a twin room and got a double room with two single beds pushed together, the floors were stained and sticky, bath towels were shredded, their were no... More

I had taken the liberty of emailing the hotel prior to stopping over at the hotel. As a two star we were ready for anything especially after reading other comments on this site. Must say on arrival the group of 36 people were dealt with in a speedy fashion in room allotment and keys. Then to the evening meal, not... More

We have recently returned from an organised coach trip and stayed for 2 nights at this hotel. Having read comments on here before we went,we went with an open mind, but went armed with disinfectant, cloths etc...on arrival, our worse nightmares were realised. The hotel was dark and smelt of cigarette smoke. Especially as the bar tender stood under the... More

We stayed as a group of 7 for 3 nights for the kite festival. The accommodation was arranged by the organisers. It was disappointing to find that of the 3 double bedrooms we'd asked for, we had one double and 2 twins. The beds had been made up separately and then pushed together, not ideal for married couples. The bedding... More

I wasn't expecting much after seeing reviews on here but I was still disappointed. If I start with the positives... the staff are friendly and the bed sheets were clean. That's it really. The food areas is tiny and the food is very average. The bar area is also very small and a little dingy. The corridors to the rooms... More

Stayed here for 2 nights in October. A coach load of us went to see a football game in Brugge which is about 20 mins away. The hotel itself was fine for us as we only wanted to sleep here, if I wanted comfort or luxury I would stay somewhere else, as mentioned by others the hotel is really dark... More

We stayed at the empire hotel for two nights as we were on a coach trip with a party of 18 people, this hotel as far as I know has been used for coach tours for a number of years. The hotel is in a good position and offers easy access to the coast, shops etc. My personal view of... More